- Job: NOC Supervisor/Manager
- Location: HTX 77064
- Pay: $30 - $35/hr
- Schedule: M-F 8AM - 5PM with ONCALL responsibilities
- Full Time, Temp to Hire!!
- Great Benefits While Working With PrideStaff!
*Only Applicants With NOC Experience Will Be Considered For This Position*
The NOC Supervisor's main focus is the direct management and operation of the 24X7X365 Network Operations Center.
As a Supervisor reporting directly to the Operations Officer effective management and communication skills are required.
Complete accountability of NOC operations including manning, resource allocation, and performance is essential.
Supervisor reporting directly to the Operations Officer effective management and communication skills are required.
Complete accountability of NOC operations including manning, resource allocation, and performance are essential.
Must provide and maintain the necessary staffing and critical training with multiple levels of support and succession plans in all areas.
Must also promote an in-house, highly positive/efficient work environment and handle all personnel matters with the highest level of discretion and professionalism.
Core Responsibilities (Not Limited To)
NOC personnel management
Scheduling and On-Call/escalations
Staff Emergency Notifications
Organization wide SLA performance
General Manager Responsibilities (Not Limited To)
Develop Group level documentation and training programs
Education/Experience
- 2/4 year degree in related field preferred, Directly related job experience or technical certifications may be substituted
- 5 to 10 years of NOC management experience preferred
- 5 to 10 years Helpdesk/NOC experience in a in a critical 7X24X365 technology environment is REQUIRED
Working Conditions/Environment
Working environment is generally favorable. Support staff working environments and locations will vary depending on project needs. Incumbent will be required to perform physical activity as needed and/or lift boxes, hardware, equipment weighing up to 50 pounds.
Apply now at www.pridestaff.com/houstonnw/jobsearch
INDP2
Job Types: Full-time, Temp-to-hire
Pay: $32.00 - $36.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- On call
- Weekends as needed
Experience:
Ability to Commute:
- Houston, TX 77064 (Required)
Ability to Relocate:
- Houston, TX 77064: Relocate before starting work (Required)
Work Location: In person
