Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, full massage and physical therapy offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
We are seeking a dynamic and detail-oriented Assistant Housekeeping Manager to join our team and help maintain the cleanliness and orderliness of our club's facilities.
This is a full-time, fully on-site position with shift hours from 11am – 8pm.
The Role
In this pivotal role, you will support the Housekeeping Services Manager in overseeing daily housekeeping operations, supervising staff, and ensuring that our club is always in pristine condition. You’ll help coach, motivate, and train the housekeeping team while ensuring that all tasks are completed efficiently, sustainably, and within budget. If you're passionate about cleanliness, efficiency, and creating a welcoming environment, we want you to join our team!
What You’ll Do
- Supervisory Responsibility: You will have full supervisory responsibility for the housekeeping department’s personnel, including over 30 staff members. This will involve evaluations, coaching, disciplinary actions, scheduling, training, hiring, terminations, and pay changes.
- Assist with overseeing all Housekeeping operations, focusing on sustainability, green cleaning, and best practices to ensure a clean and safe environment.
- Support the Night Housekeeping Supervisor and Laundry Supervisors as needed to ensure smooth operations.
- Manage and maintain adequate inventory levels of towels, uniforms, linen, and cleaning supplies, assisting in research of alternative products and processes.
- Help develop and manage department budgets (operating and capital), covering labor, materials, supplies, and equipment.
- Lead and support staff in training, development, coaching, and evaluations, ensuring high performance and engagement.
- Supervise the team’s daily activities and make necessary labor adjustments based on club needs.
- Assist in the hiring, evaluation, and disciplinary actions of staff to maintain a productive and motivated team.
- Stay up-to-date with trends in laundry and housekeeping technology and recommend new products, processes, and equipment.
- Ensure compliance with safety procedures, including conducting regular safety training and reporting any hazardous conditions.
- Promote the MAC Signature Service policy and work to exceed member expectations with high-quality service.
- Cultivate and maintain strong interdepartmental relationships to ensure collaboration across the club.
- Attend and participate in club training programs to continually improve skills and knowledge.
- Maintain regular attendance and perform other duties as assigned.
What You’ll Bring
- Minimum of 5 years of housekeeping experience in a facility of similar size and operation.
- Strong organizational and managerial skills, with the ability to prioritize and manage multiple tasks effectively.
- In-depth knowledge of custodial equipment, chemicals, and cleaning supplies.
- Proven ability to communicate effectively, both written and verbally.
- Demonstrated experience in coaching and developing staff to build cohesive, high-performing teams.
- A proactive approach to problem-solving and maintaining a positive work environment.
- Ability to maintain confidentiality and handle sensitive situations professionally.
- Commitment to promoting safety and following regulatory laws and procedures.
Physical Requirements
- Frequently standing, walking, and moving throughout large facility spaces to monitor and assist with housekeeping and laundry operations.
- Regularly bending, stooping, kneeling, or reaching to inspect, clean, or restock supplies and materials.
- Occasionally lifting and carrying supplies or equipment weighing up to 50 pounds.
- Operating housekeeping equipment such as vacuums, floor buffers, and laundry machinery.
- Performing repetitive movements, including folding linens, handling cleaning tools, and using inventory management devices.
- Occasionally climbing stairs or using ladders to address high or hard-to-reach areas.
- Maintaining physical stamina for extended shifts, particularly during peak operational times or events.
What You'll Gain
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
- Full-time employees: Enjoy medical, dental, and vision insurance.
- Facility access: Free access to our exercise room and classes, climbing gym, and pools.
- Convenience: Free parking and discounted public transportation passes.
- Retirement: Participate in our 401(k) program with an employer match.
- Well-being: Access our Employee Assistance Program (EAP) for free.
- Perks: Enjoy discounts on club services and meals.
We look forward to hearing how you can contribute to our dynamic team here at the MAC!
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
