Call Dad AC and Heating is one of the fastest growing heating and air conditioning companies in the Southeast! We also offer an atmosphere of support, recognition for hard work, and personal growth through significant advancement opportunities!
Get ready for an incredible career – not just another job! If you're on the lookout for a dynamic company experiencing rapid growth, offering abundant chances for both professional and financial advancement, then your search ends here!
At Call Dad, we believe in teamwork, and our Customer Service is at the heart of it all! We service like family to our customers but also within our team.
At Call Dad, we're dedicated to providing exceptional service and innovative solutions. Join us in creating a better world, one call at a time. Apply now!
You are a dedicated and skilled Install Tech who is passionate about delivering top-notch service to customers.
The Install Tech role at our company requires 40 to 50 hours of work per week. Our company culture values foster communication, serving like family, cultivating curiosity, believing that small acts result in big impacts, and keeping things fun. The job offers full insurance, 401K, paid time off, sick time, holiday pay, promotes from within, and offers growth opportunities. The perfect hire for this role would be ambitious, technical, goal-oriented, a team player, perpetually learning, personable, humble, confident, customer-driven, accurate, positive, coachable, curious, progressive, passionate, and perceptive.
CORE RESPONSIBILITIES
- Follow all CALL DAD policies, procedures, and the Employee Handbook
- Complete all daily, weekly, monthly, and annual checklists for your specific role
- Strict adherence to DAD’s PILLARS at all times
- Maintain strong customer relations at all times
- Meeting or exceeding the performance targets and goals your PDP
- Effectively demonstrate a willingness to learn
- Effectively demonstrate a commitment to excellence
- Be proactive in identifying and addressing challenges and obstacles
- Be adaptive and flexible to the needs of the position and customers
- Mentor at least 1 Dad U student
KPI EXPECTATIONS
- NPS score of 90% or higher
- Call Backs below 6%
- Inspection Pass Rare of 95%
- Inventory Adjustments below $50 per month 0 AR
Ready to join our team? Apply now and be part of a company that values your skills and growth!
- Work Hours: 40 to 50 hours work
- Required Education: High school or equivalent
- Required Experience: None(2) years