HVAC Service Coordinator
Location: South Bay, Southern California
Employment Type: Full-Time
Salary: $40,000 - $55,000 annually, based on experience
Benefits: 401K, Medical, Dental, Vision
Job Overview:
Join a well-established, family-operated HVAC company with over 75 years of experience serving clients across California. We are looking for a motivated and personable individual to become an essential part of our team as an HVAC Service Coordinator. In this role, you’ll thrive in a fast-paced office environment, handling multiple tasks with ease. This position is perfect for someone eager to learn and grow within a company that values its employees and offers a path for career advancement.
Key Responsibilities:
- Schedule and dispatch service technicians across California via phone and email
- Prepare and manage quotes for repairs, equipment replacements, and new Maintenance Contracts
- Maintain accurate and current equipment lists for ongoing and new contracts
- Order, track, and manage parts, equipment, and materials for various projects
- Review and approve work orders for billing, ensuring all information is accurate
- Handle customer billing inquiries, providing clear and effective communication
- Process credit adjustments and manage returns of parts and equipment, both under warranty and non-warranty
- Coordinate after-hours service calls, dispatching on-call technicians as needed
- Log and process vendor returns and ensure credits are correctly received and recorded
Qualifications:
- Proficiency in the Microsoft Office suite is essential (Word, Excel, Outlook)
- Strong computer skills and ability to quickly adapt to new software tools
- Excellent oral and written communication skills
- Fluency in English
- Ability to work well under pressure and manage stressful situations efficiently
Why Join Us?
This is more than just a job; it’s a chance to build a career with a company that has a rich history and a bright future. In our fast-paced and ever-evolving environment, you’ll find opportunities to sharpen your skills, take on new challenges, and make a meaningful impact. If you are adaptable, thrive in dynamic situations, and are ready to contribute to a team that services all of California, we’d love to hear from you!
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Lawndale, CA 90260 (Required)
Ability to Relocate:
- Lawndale, CA 90260: Relocate before starting work (Required)
Work Location: In person
