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HVAC Service Coordinator

HVAC Company • Full-time • Lawndale, CA, US • $40k - $55k / year • 3m ago

HVAC Service Coordinator

Location: South Bay, Southern California

Employment Type: Full-Time

Salary: $40,000 - $55,000 annually, based on experience

Benefits: 401K, Medical, Dental, Vision

Job Overview:

Join a well-established, family-operated HVAC company with over 75 years of experience serving clients across California. We are looking for a motivated and personable individual to become an essential part of our team as an HVAC Service Coordinator. In this role, you’ll thrive in a fast-paced office environment, handling multiple tasks with ease. This position is perfect for someone eager to learn and grow within a company that values its employees and offers a path for career advancement.

Key Responsibilities:

Schedule and dispatch service technicians across California via phone and email
Prepare and manage quotes for repairs, equipment replacements, and new Maintenance Contracts
Maintain accurate and current equipment lists for ongoing and new contracts
Order, track, and manage parts, equipment, and materials for various projects
Review and approve work orders for billing, ensuring all information is accurate
Handle customer billing inquiries, providing clear and effective communication
Process credit adjustments and manage returns of parts and equipment, both under warranty and non-warranty
Coordinate after-hours service calls, dispatching on-call technicians as needed
Log and process vendor returns and ensure credits are correctly received and recorded

Qualifications:

Proficiency in the Microsoft Office suite is essential (Word, Excel, Outlook)
Strong computer skills and ability to quickly adapt to new software tools
Excellent oral and written communication skills
Fluency in English
Ability to work well under pressure and manage stressful situations efficiently

Why Join Us?

This is more than just a job; it’s a chance to build a career with a company that has a rich history and a bright future. In our fast-paced and ever-evolving environment, you’ll find opportunities to sharpen your skills, take on new challenges, and make a meaningful impact. If you are adaptable, thrive in dynamic situations, and are ready to contribute to a team that services all of California, we’d love to hear from you!

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Ability to Commute:

Lawndale, CA 90260 (Required)

Ability to Relocate:

Lawndale, CA 90260: Relocate before starting work (Required)

Work Location: In person

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