Benefits: Competitive compensation package Opportunities for Advancement Employee Awards and Recognition Workers Compensation Liability Insurance Technical Training Technology package (position dependent) Tool Program (position dependent) All seasons Technician uniforms provided Company vehicle and gas card Company cell phone Paid Training Internship available
We currently have an opening for a Scheduling Coordinator to join our team.
Job Responsibilities
- Greet clients and set a positive office atmosphere.
- Responsible for scheduling appointments and dispatching service technicians as needed.
- Answer daily service calls and requests, take messages.
- Must be able to communicate effectively verbally and in writing.
- Must be able to work well under occasional pressure or within deadlines.
- Works closely with service management to ensure customers are provided highest level of service.
- Ability to work well with engineers and technical people; handle stressful scenarios professionally. Communicate with all parties throughout the process.
Knowledge, Skills and Abilities
- Customer service experience required. Experience as a dispatcher preferred.
- Excellent organizational and follow-up skills.
- Proficient in the Microsoft office suite, especially Excel.Proficient with Google documents.
- Problem solving ability. Collaboration and teamwork.
- Attention to detail and strong organizational skills.
- Be able to work independently.
- Good time management skills
If you are interested in applying for this position, please contact us or submit your resume.
