The Commercial Service Manager at Weldon Contractors is responsible for overseeing and
managing the delivery of mechanical services for commercial clients. This role ensures
that all service projects are completed efficiently, safely, and within budget. The ideal
candidate will have a strong background in mechanical construction, excellent leadership
abilities, and a focus on customer satisfaction. This position requires collaboration with
clients, service technicians, and other departments to maintain high service standards and
promote continuous improvement.
Key Responsibilities:
- Manage and oversee all aspects of commercial service operations, including HVAC,
plumbing, and other mechanical systems.
- Coordinate service schedules, dispatch technicians, and ensure timely project
completion.
- Monitor project budgets, control costs, and ensure profitability.
- Ensure compliance with safety regulations and company standards.
- Develop and maintain strong relationships with commercial clients, addressing
concerns, and ensuring customer satisfaction.
- Supervise and mentor service technicians, providing guidance, training, and
performance feedback.
- Collaborate with sales teams to identify business opportunities and assist with
proposals for service contracts.
- Review and approve work orders, ensuring accuracy and completeness of all
documentation.
- Stay updated on industry trends, technologies, and regulations.
- Manage emergency service calls and ensure appropriate resource allocation.
- Ensure proper maintenance and inventory of service tools, vehicles, and
equipment.
Qualifications:
- Bachelor’s degree in construction management, mechanical engineering, or related
field (preferred).
- 10+ years of experience in mechanical services or commercial construction, with at
least 5 years in a management role is preferred.
- Strong knowledge of HVAC, plumbing, and mechanical systems in a commercial
setting.
- Excellent organizational and leadership skills.
- Proficiency in project management software and Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Ability to handle multiple projects simultaneously and work well under pressure.
- Valid driver’s license and ability to travel to various job sites.
Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Ongoing professional development opportunities.