The Havertys Sales Consultant role:
Are you looking for a unique employee experience where you can learn, earn, and grow? Havertys Sales Consultants are enthusiastic, motivated professionals who create meaningful relationships with our customers and bring the vision of their home to life. As our business continues to grow, Havertys is actively seeking individuals who wish to pursue a successful and gratifying career in the retail furniture industry. If you have a love for building customer relationships and have exceptional selling skills, this is the opportunity for you!
Earning Opportunity:
Whether you are experienced in the furniture business, looking to make a change or just beginning your career, Havertys Furniture is committed to your success. Our paid training program will teach you everything you need to know about how we serve our customers and our product line.
We offer an uncapped commission structure with a guaranteed income feature. There is a potential to earn $50,000 to $90,000 per year. Our top Sales Consultants in the Austin market consistently earn above $6,200 per month. Our unique guaranteed income component provides generous base earnings, giving you peace of mind.
Additional offerings:
- Beautifully appointed showrooms and a 135-year company heritage
- Paid comprehensive Sales Training
- Generous benefits package with premier medical, dental, and vision partners
- Paid time-off including vacation, sick time, personal days, company holidays and more
- 401K program with a company match of 4%
- Ability to advance within the company if desired
- Opportunities to give back to the community
- Substantial associate discount on our quality merchandise
- Bonus program for Team Member Referrals
- Educational financial assistance
- Complimentary health and wellness program
- And many other offerings!
What you do:
At Havertys, we are driven to delight our customers by offering personalized design, quality home furnishings, and an outstanding customer experience. We put our customers first in all we do, so you will make connections and discover needs. You will work in collaboration and partnership with other Team Members and the Designer in your store to ensure that your client’s vision is brought to life. You will build and maintain your relationship with your client to ensure their needs are met for now and years to come.
Your responsibilities:
- Provide an elevated level of service to our customers from contact through delivery and beyond
- Build relationships with customers both independently and in collaboration with our Designer who is offered through our complementary Design program
- Reinforce customer selections and assist in completing the look of their rooms
- Provide product, service, and finance expertise based on your customer’s needs
- Utilize our company provided tablets and proprietary technology for customer communication
- Engage with our clients using Havertys customer relationship system and provide professional follow up
Successful Havertys Sales Consultants:
As a Havertys Sales Consultant you must be highly driven and self-motivated to achieve individually while being a supportive team member as you contribute to overall store success and customer satisfaction. You must also be highly organized and able to maintain a responsive follow-up schedule. It is also important that you display excellent verbal and written communication and interpersonal skills as well as the ability to connect and establish relationships with a diverse group of customers. Successful Havertys Sales Consultants excel in creating connections with our customers, understanding their needs, and help to bring the vision of their home to life.
Specific qualifications for the role include:
- College education preferred, High School / GED or equivalent required; or 1-3 years related experience and/or training; or equivalent combination of education and experience
- Positive and engaging personality
- Creative flare and energetic attitude
- Ability to overcome customer objections
- Familiarity with a broad range of furniture styles and products preferred, but not required
- Ability to work a retail schedule
- Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred
Why Havertys?
Since 1885, Havertys has been recognized as a customer-oriented home furnishings retailer with reliable service, good quality and value in everything we provide. We have grown to 120+ retail locations in 16 states. As a Sales Consultant with Haverty Furniture Companies, you will be part of an established and stable organization that is as committed to our employees as we are to our customers. We are proud to maintain a family-owned feel no matter how large we grow.
At Havertys, we are charitable and view the strength and success of our company as an opportunity to serve the community around us. We have happily dedicated our financial and moral support to organizations such as: American Heart Association, American Cancer Society, Habitat for Humanity, Goodwill, American Red Cross, and many others.
At Havertys, we see strength in America's many faces, cultures and colors. Each person offers a unique point of view. Each person presents a fresh perspective. We are unified by our differences - customers and associates. Diversity is the character of our nation and our company.
We value our relationship with the environment and encourage all of our associates to be environmentally sensitive. We recognize that when it comes to supporting the community surrounding us, the environment cannot be overlooked. As part of our green efforts, we invested $750,000 in equipment that recycles approximately 5,000 tons of corrugated material and 304 tons of Styrofoam each year. These practices are Havertys' way of working towards a greener community and a cleaner planet.
We employ cutting-edge technology for purchase completion and delivery linked to your provided tablet to ensure that you are able to provide your customers with the most efficient and reliable service possible. We have an amazing team who works together to ensure our customer’s expectations are met through our Top Drawer Delivery and Customer Service. Our friendly and professional team goes above and beyond to satisfy our customers.
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.'
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Paid Training:
Management:
Work Remotely
Job Types: Full-time, Commission
Pay: $50,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Why do you want to work for Havertys?
Experience:
- Sales: 1 year (Preferred)
- Retail: 1 year (Preferred)
Work Location: In person
