HVAC Service Manager
In 2009, Keith, our founder, took a bold step away from the traditional HVAC world, frustrated by the status quo. He founded Charlotte Heating & Air with a simple yet powerful mission: to exceed expectations-not just in our work, but in the way we treat our customers. Fast forward to today, and we've built a solid reputation on trust with vast majority of our business coming from referrals and loyal clients.
As we continue to grow, we're looking for one key addition to our team! Someone who shares our customer-oriented mindset and has the passion to continue perfecting their craft. If you're the type of person who thrives in a supportive, fast-paced environment and is driven to make a real difference, we want to hear from you.
We take great pride in the quality of our work and the satisfaction it brings to our customers. But don't just take our word for it-read our reviews to see what others are saying about their experience with us! https://charlotteheatingair.com/reviews/
We are currently looking for an HVAC Service Manager to lead HVAC employees to service, maintain, and repair the clients' HVAC systems. As an HVAC Service Manager, you must manage the service operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and department. Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. Responsible for making sure that all service techs are properly trained. The Service Manager is expected to handle all aspects of the service department and to ensure its continued profitability and growth.
Pay: Annual earning potential exceeding $100,000!
Benefits of working at Charlotte!
- Health savings account
- Paid vacation
- 401K with company match
- Uniform provided
- Work vehicle
- Free financial advising from certified professionals
- Great company culture & quarterly team events
- Year-round employment
Requirements:
- 3+ years related experience and/or training in customer service, management in a service industry or equivalent combination of education and experience
- HVAC Technical knowledge is required
- Valid driver's license and insurable driving record
- Candidates will be required to pass a background check upon being given a conditional offer of employment.
- Strong leadership and communication skills
- Understanding of advanced principles of air conditioning, refrigeration, and heating preferred
- Reliable and self-motivated
- Excellent written, verbal, and interpersonal skills
