We are looking for a sharp person with a bubbly personality to join our team!
Only apply if you have a background in Residential HVAC and are proficient in ServiceTitan.
JOB DUTIES & RESPONSIBILITIES
- Answer Phones.
- Schedule appointments.
- Use Service Titan to schedule and pull reports, etc.
- Take payments over the phone via credit cards.
- Follow up calls to schedule return appointments, schedule annual maintenance, after hours follow up or any other customer needs.
- Transfer calls or get information to the correct person.
- Service agreement coordination- renewals schedule etc. for about 300 Service Agreements.
- Service agreement tracking.
- Send out weekly emails to get reviews.
- Specials we may run to email to customers.
- Inspection- organize, set and keep track of city and county inspections on jobs.
- Rebates- process all rebates to Xcel and manufacturers.
- Warranty registration for customers with new equipment.
- Confirm all calls for the next day- done through Service Titan.
- Setting up Sales calls including lead qualifications.
- Entry level position with room for growth within the company.
- Hybrid position, in office up to three days a week.
- Compensation Range: $20-$24/hourly DOE with the possibility of OT. Flexibility with part time or full time.
- Benefits available for full time employees.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Supplemental Pay:
Work Location: Hybrid remote in Englewood, CO 80110
