Field Service Technician - Experienced Preferred

KDI Office Technology • Full-time • Philadelphia, PA, US • $14 - $25 / hour • 13m ago

*Our Growth- Your Success Opportunity!!*

Due to solid growth, we are currently seeking Field Service Technicians to provide repair and maintenance in Philadelphia, PA and Bucks County, PA areas.

Founded in 1994, KDI is proud to be the fastest growing independent office technology provider in the mi-Atlantic region due in part to attracting high quality professionals and valued training programs. Focusing on the total business solution, KDI is big enough to offer premium quality, selection, and affordability…yet, able to provide the personalized service, support, and old-fashioned family values expected of a smaller organization. Thousands of organizations trust KDI to handle the technology needs of the future. With offices located in Aston, Philadelphia, Horsham PA., Mt. Laurel, NJ, and Wilmington, DE., KDI’s highly trained and award-winning team takes complex client problems, simplifies them, and makes sure they are running smoothly 24-7. Learn more at www.kdi-inc.com.

KDI is proud to offer its advantage package: Competitive Base Salary with Travel Reimbursement Major Medical and Dental Insurance Excellent on-going training and improvement of skill sets Superior Products and Services by industry leaders Savin, Canon, and Lexmark 401(k) retirement program with potential employer match Positive, inspiring and professional work environment Industries BEST supplemental earning program earned from standard productivity

Responsibilities Include: Must possess a positive attitude Responsible for producing 5 gross quality calls per day or better Responsible for delivering an FCE (First Call Efficiency) of 80% or better Responsible for maintenance and repair through replacing parts that are worn or broken while using common sense for completing the repair (i.e. Do not troubleshoot with parts) Responsible for proper and accurate trunk inventory (minimal variances) Responsible for providing an average 4-hour response to our clients Responsible for communicating with clients throughout the entire repair process from call reception to call completion Responsible for providing quality service calls on each piece of equipment serviced Responsible for communicating to the parts coordinator with parts status'/needs Responsible for possessing a reliable vehicle to travel from site to site while providing the minimal required insurance coverage for this field of work Responsible for communicating with peers and management with field actions and assistance requests Responsible for completing self- paced training courses in a timely manner Responsible for possessing and maintaining cleaning supplies to a required level Responsible for the proper care of all company provided tools (hand tools, laptops, USB sticks, SD cards, vacuum, Phone etc.)

Hiring Criteria: 3+ years of hands on field service experience Documented record of achievements – preferably in office technology.

We look forward to you joining our team!!!

Job Type: Full-time

Pay: $14.00 - $25.00 per hour

Expected hours: 40 per week

Benefits: