Entry-Level Service Technician

Yale Appliance • Full-time • Boston, MA, US • $25 / hour • 2m ago

Get paid to go to school and start your new career in Appliance Repair with Yale Appliance today!

Why Appliance Repair?

No longer taught in schools, it's a growing industry full of opportunity.
The average home in Massachusetts has 5+ large appliances and there’s just over 1.5 million homes here (not including apartments, townhomes, condos, etc.).
The U.S. Bureau of Labor Statistics estimates there are only about 660 Home Appliance Repairers in Massachusetts today.
That’s a lot of appliances and not many people trained and able to fix them.

So, bring your experience in HVAC/R, electrical, maintenance, or plumbing to us, and we’ll teach you how to troubleshoot, diagnose, and repair home appliances. We’ll also set you up for a prosperous career here at Yale Appliance, in an industry where training like this is few and far between, paid schooling is almost unheard of, and opportunities are endless.

Learn and earn in our 1,000-hour paid training program – no apprenticeship needed to start your career!

A combination of computer/classroom time, hands-on work in our shop, and shadowing out on the road.
Designed for you to succeed, you’ll never feel thrown to the wolves. Mentorship and tons of resources are available whenever needed.
You’ll also be trained on customer communication skills and conflict resolution.
After 6 months, you’ll hit the road with our trainer for a few weeks to make sure you’re comfortable doing the job, and then you’re off and working full-time as an Appliance Repair Technician for Yale Appliance.

What else?

Hours are Monday - Friday, 7:30am - 4:30pm (in the service business, your end time may vary based on your day and where your last service call is).
No on-call work, no nights, and overtime is available on Saturdays (it’s not required).
You’re paid from Day 1 and you receive a van and fuel card immediately, so your commuting costs are 100% covered (even during the 1,000 hours of paid training!).
Starting rate is $25.00 per hour with pay rate increases available as you move through the program. Depending on your performance in training, you could potentially be earning up to $29.00 per hour in just 6 months with us.
What you put into this is what you’ll get out of it.

Sound too good to be true?

Well, this is a lot of work and you’ll be challenged every day.
Fixing appliances while alone in a customer’s home is not an easy job and it’s not for everyone.
To succeed here you must be self-motivated, mechanically inclined, like fixing things, enjoy driving, and be seriously ready to “go back to school.”

Our full benefit package includes:

Medical, Vision, Dental
Sick time & Vacation time
Profit Sharing
Employee Assistance Program (EAP)
Life and AD&D Insurance
Short- and Long-Term Disability Insurance
Flexible Spending Accounts
Health Reimbursement Arrangement (HRA)
401k with matching contribution
Annual Reviews
Quarterly Bonus Eligibility
Clothing allowance: uniforms 100% company-paid
Tools provided
Company van & fuel card for gas: COMMUTING COSTS 100% COMPANY-PAID
Employee Discount
Referral Program

Requirements:

2+ years of electrical, electronics, HVAC/R, maintenance, or plumbing experience.
Customer service skills: must be comfortable communicating directly with customers in their homes.
Must have good computer skills and be comfortable navigating different computer systems, emailing, using the internet, etc.
Comfortable driving 3 hours every day.
Comfortable working independently with solid time management skills.
Experience working in residential environments strongly preferred.
The desire to learn something new, ask questions, and communicate.
Physical ability to handle repetitive lifting and maneuvering of appliances and working with tools.
A neat, clean, tidy, and professional appearance is required.

*Hours towards professional licensure in any trade (apprenticeships) are NOT able to be accrued in this position.*

Our CEO, Steve Sheinkopf, answers the top questions we get on becoming a Service Tech at Yale: https://yaleappliance.wistia.com/medias/eznholg79r (copy/paste to watch video).

Here's what to expect during our hiring process: https://yaleappliance.wistia.com/medias/x084r1kzqo (copy/paste to watch video).

In business for 101 years, Yale Appliance is a leading retailer featuring high-end home appliances with the best brands including SubZero, Wolf, Miele, Bosch, Thermador, Samsung, LG, Speed Queen, and more. We have 4 showrooms (Dorchester, Framingham, Hanover, and Norton), a brand-new Training Center, Warehouse, Distribution Center, and Offices conveniently off Route 495.

Come join us and find out why we’ve been named as one of the best places to work by the Boston Business Journal and the Boston Globe along with winning Best of Boston 13 times.

All interested applicants must consent to the following:

Ability to be CORI certified (background screening)
Valid driver's license with clean driving history
Pre-employment physical (including a lift test)
Drug testing

Keywords: service technician, field technician, electric, electrical, electrician, HVAC, HVAC/R, repair, equipment repair, appliance, appliance repair, refrigeration, electronics, electrician, Sears, Asurion, SubZero, GE, Whirlpool, Wolf, Samsung, LG, Thermador, apprentice, technician

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 – 44 per week

Benefits: