We are looking for an experienced General Manager to manage daily business operations at JOJO Coffeehouse Breakfast & Brunch in Old Town Scottsdale!
We are looking for 5 or more years of experience as a GM in fast paced casual restaurant or formal restaurant setting. We need someone who is focused on speed as well as 5 star quality.
The perfect candidate has great people skills, is approachable, has great organizational skills, is good with planning and time management, and is highly effective using word, excel, POS systems etc. Must confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives orally and in writing.
General Manager Details & Job Description:
- 5 Day work week: Thursday thru Monday- Est of 50 total hours weekly, 90% of time on site with staff and customers.
- Physically helping support daily operations where needed for proficiency of the restaurant while also focused on achieving efficient labor metrics
- Provides written daily, weekly, monthly, and quarterly reports, such as EOD Recaps, EOD Registers, monthly performance reports, monthly inventories, quarterly seasonal menu adjustment plans
- Provides written quarterly business plan including operational & strategic adjustments
- Timecard management
- POS Adjustments and trouble shooting
- Controls purchases and inventory including meeting with account managers; negotiating prices and contracts; developing preferred supplier lists
- Reviewing, evaluating, and providing assessments on reports that impact sales, labor, and COGS; analyzing variances; taking corrective actions.
- Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
- Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
- Accomplishes restaurant objectives by communicating recruiting needs in written requisitions to executive leadership team, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplinary actions; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry
- Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Ensuring positive staff morale and daily focus
General Manager Requirements:
- Willingness to physically help the FOH or BOH labor when needed (est. up to 20 hours weekly)
- Degree in culinary, business, finance, or equivalent experience
- Great interpersonal and communication skills.
- Strong problem-solving abilities.
- Good observation skills.
- An ability to receive and deliver constructive criticism.
- Proficient at email communication, excel, word, and writing operating process.
- Good math skills, ability to flesh out labor and food costs and provide reports to provide confirmation
- An ability to identify weaknesses and provide effective coaching where necessary
General Manager (GM) – Compensation & Monthly Bonus Opportunity:
Salary: $70,000 per year
Monthly Bonuses Annualized: Est. $15,000-$30,000+per year
Est. All in Total Compensation first fiscal year: Est. $85,000- $100,000+ per year
5 days per week. 50 hour average work week, mostly onsite.
One Week Paid Vacation (starts after 180 days of employment)
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We are looking for someone to build with us as our GM for many years to come. If this sounds like the opportunity made for you, come join our team! Apply today!
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
Shift:
Experience:
- General Manager: 5 years (Required)
Work Location: In person
