Powerlink Healthcare Services has an immediate need for a dynamic, versatile and highly organized and detailed oriented Manager of Housekeeping and Laundry to join our Operational Management team. Powerlink is a provider of Healthcare Integrated Services to Long-Term Care and Senior Living Facilities, throughout the United States, located in Warren, MI. We provide award-winning and highly successful solutions within the areas of Food and Nutrition Services, Housekeeping and Laundry Services, and Facility Maintenance.
As a Manager of Housekeeping and Laundry you will be responsible for the tactical operation and managing and overseeing the operations of the housekeeping and laundry departments. Coordinate the tasks of the supervisors and team leads. Instruct and develop staff. Serve as a liaison between departments and other Long-term- care departments to provide the highest possible level of service.
Powerlink Corporate Culture:
- Outcome-oriented; results-focused with strong performance values
- Detailed-oriented; quality and precision-focused
- Customer-oriented; a customer-centric mindset
- Team-oriented; work is cooperative and collaborative
Key Responsibilities:
- Establish and review standards and work procedures for all housekeeping and laundry staff in accordance with established policies and practices
- Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
- Evaluate and recommend termination of facility housekeeping and laundry personnel in accordance with established policies, practices and standards
- Orient, train, and supervise all housekeeping and laundry staff
- Participate in facility Quality Assurance Initiatives & Patient Satisfaction Program as required.
- Regular inspections and evaluations of the facility with the ability to recommend action items
- Conduct regular staff meetings and communicate with other team members to coordinate housekeeping activities
- Schedule major project work, assuring that adequate staff and supplies are available
- Conduct regular inventory of housekeeping and laundry supplies
- Assist director with budgets
- Follow-up on all client requests and complaints
- Additional responsibilities as assigned
Preferred Qualifications:
- Bachelor's degree or equivalent work history required
- Working knowledge of all housekeeping and laundry procedures preferred
- Strong work ethic, intense drive and initiative for quality and customer service
- Excellent written and oral communication, listening and empathy, and problem solving (one-on-one and group) skills
- Ability to utilize a participative approach to managing staff, to function appropriately under stress, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
- Excellent stress management skills.
- Administrative and organizational, and client follow-through skills
- Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
- Ability to work 40 to 45 hours a week with a weekend and holiday rotation.
