Branch Manager – HVAC Division
Location: Philadelphia Region – Oversee Operations in Mt. Laurel, NJ; Horsham, PA; Boothwyn, PA
Take the Lead in Driving Success Across Three Locations
Are you a driven leader with a passion for delivering exceptional customer service and building high-performing teams? Len The Plumber Heating and Air is looking for a dynamic Branch Manager to oversee our HVAC Division across three key locations in the Philadelphia region. This is a rare opportunity to lead multi-location operations, drive business growth, and shape the culture of a thriving organization.
Why Join Len The Plumber?
- Exceptional Compensation: Above market base salary+ lucrative bonus opportunity.
- Leadership with Impact: Take charge of our multi-million-dollar HVAC Division, leading a large team of skilled technicians and managers.
- P&L Ownership: Manage and optimize the financial performance of three high-performing locations.
- Customer-First Culture: Deliver on our promise of 'same day' service and build lasting customer relationships.
- Exciting Growth Opportunity: Be part of a company that values innovation, collaboration, and leadership development.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, PTO, paid holidays, and more.
What You’ll Do:
As Branch Manager, you will oversee operations across three locations, driving growth, profitability, and customer satisfaction while fostering a positive, performance-driven culture.
Key Responsibilities:
- Strategic Leadership: Develop and execute business plans tailored to each location, ensuring alignment with company goals and KPIs.
- Revenue Growth: Drive business development through geographical expansion, new service lines, and sales performance.
- Team Empowerment: Recruit, train, and mentor Service Managers and Technicians to build a cohesive, high-performing team across all branches.
- Operational Excellence: Oversee daily operations with a focus on efficiency, customer satisfaction, and achieving financial targets.
- Training & Development: Lead comprehensive onboarding and training programs to enhance technical skills, leadership capabilities, and customer service excellence.
- Collaboration & Innovation: Partner with the executive team to align branch operations with broader company objectives and best practices.
What Makes You the Ideal Candidate?
Experience:
- 5+ years in a leadership role within the service industry (HVAC, Plumbing, or Home Improvement), with a proven track record in P&L management, team building, and customer service excellence.
Leadership Skills:
- A passion for inspiring and developing teams while fostering a positive and collaborative workplace culture.
- Strong communication and problem-solving skills, with a customer-first mindset.
Business Acumen:
- Analytical expertise to interpret KPIs and formulate actionable strategies for growth and efficiency.
- Ability to execute plans that drive revenue and profitability across multiple locations.
Why This Role Is for You:
- You’re a Visionary Leader: You thrive on crafting strategies and building teams that deliver exceptional results.
- You’re Passionate About Culture: You understand that a strong, engaged team is the foundation of great customer service.
- You Love Challenges: You’re excited about overseeing multi-location operations and taking on new opportunities for growth.
- You’re Ready for the Next Step: Join a company that values your leadership and provides the resources to succeed.
Perks and Benefits That Matter:
- Competitive salary and bonus potential.
- Medical, dental, vision, pet insurance and more to keep you and your family, including the furry ones healthy.
- 401(k) matching to support your financial future.
- Paid holidays, PTO, and employee perks like Employee Discount Program.
Apply Today and Lead with Purpose!
We are a NEXSTAR company, focused on great quality plumbing work and exceptional customer service.
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
