Maintenance Supervisor- The Apartments at Brayden

Knightvest Residential • Full-time • Fort Mill, SC, US • $28 - $31 / hour • 2m ago

The Maintenance Supervisor/Service Manager plays a vital role by overseeing the maintenance department and all aspects of the community needs. Maintenance Supervisors lead our maintenance team within a dynamic, fast-paced environment where no two days are the same. Our supervisors are responsible for maintaining the overall physical condition of the community, providing top-notch customer service and managing and supporting a team of maintenance employees focused on representing our brand in the most professional and positive way.

We are currently looking for an experienced Service Manager to join our team at a property in Fort Mill, SC.

FINANCIAL

Works with Community Manager to determine maintenance budget
Submits all vendor/contractor invoices to Community Manager for approval and submission to the Accountant

PERSONNEL/SUPERVISORY

Works with Community Manager to Hire, terminate, train/coach, manage and lead all maintenance staff
Conduct appropriate training & development of staff to meet intellectual, emotional and financial compensation needs for each team member and facilitate a comprehensive succession plan
Schedule & direct supervision of all in-house and/or vendor work.

ADMINSTRATIVE/OFFICE

Meet daily with Community Manager to communicate & manage the workflow of all service requests, make readies and special projects.
Organize & file appropriate reports, leases and paperwork daily
Manage work-order log book and make-ready check lists
Maintain an up-to-date Material Safety Data Sheet Manual at all times

MAINTENANCE & SAFETY

Ensure that the appearance and physical aspects of the community exceed the established standards by physically walking/inspecting the property daily, making repairs & submitting report to the Community Manager as needed.
Must immediately notify the Community Manager of any illegal conduct by a vendor, resident or employee
Accompany outside vendors on service request calls for occupied apartments when necessary
Interpret company policies to workers and enforces safety regulations
Schedule & perform all preventative maintenance as well as "special projects" list

RESIDENT RELATIONS

Accepts service requests from residents and delegates to maintenance staff for prompt processing
Maintain positive customer service and "can do" attitude at all times

EDUCATION/EXPERIENCE

3-5 years of related experience & training required
Heating, Ventilation & Air Conditioning (HVAC) Certification required
Computer experience required
Certified Apartment Maintenance Technician (CAMT) is recommended
Strong written and verbal skills in English & Spanish preferred
Strong customer service & conflict resolution understanding and experience preferred
Candidates MUST be able to pass criminal background check and drug test.

Job Type: Full-time

Pay: $28.00 - $31.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
On call

Experience:

Multi-Family Maintenance: 3 years (Required)

License/Certification:

HVAC Certification (Required)

Ability to Relocate:

Fort Mill, SC 29708: Relocate before starting work (Required)

Work Location: In person

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