Job Title: HVAC, Commercial Kitchen Equipment & Refrigeration Technician
Location: New Orleans, LA
Company Introduction: TMR Services, a subsidiary of Tech24, is a full-service commercial kitchen equipment repair company dedicated to providing comprehensive foodservice equipment maintenance and repair services. We cater to restaurants, quick-service restaurants (QSRs), convenience stores, retailers, coffee shops, and concession operations, specializing in commercial cooking, refrigeration, and HVAC equipment. With our headquarters in Greenville, SC, we operate local branches across the nation.
Job Summary: As an HVAC, Commercial Kitchen Equipment & Refrigeration Technician, you will be responsible for driving a company vehicle to customer sites to troubleshoot, maintain, and repair various commercial kitchen equipment. To succeed in this role, you must be self-sufficient, possess strong technical and troubleshooting skills, and demonstrate exceptional customer service abilities.
Responsibilities:
- Troubleshoot and repair commercial kitchen equipment to ensure optimal performance.
- Inspect equipment and related components for safe operation.
- Communicate effectively with customers and branch staff regarding repair statuses, maintaining schedule adherence and addressing any delays.
- Complete service tickets in accordance with company procedures.
- Manage truck stock to ensure necessary parts are readily available.
- Maintain service vehicle, tools, and uniforms to meet Tech24 standards.
- Serve as a positive role model for less experienced technicians and promote company values.
- Adhere to all company policies and procedures, particularly those related to safety.
Qualifications:
- Valid driver's license with an acceptable driving record.
- 3-5 years of relevant experience in commercial kitchen equipment repair.
- Excellent customer service skills.
- Dependable, with the ability to work independently.
- Proficient in standard computer applications.
- Ownership of industry-standard hand tools.
- Willingness to travel extensively within the region.
- Availability to work nights, weekends, and holidays as part of an on-call rotation (frequency varies).
- Mechanically inclined with a desire to learn new techniques and approaches.
- Previous experience as a commercial foodservice technician is preferred.
Salary: Salary will be commensurate with experience and qualifications.
Benefits Include:
- On-demand training and full troubleshooting support.
- Company-sponsored and manufacturer training.
- Company uniforms, phone, vehicle, and gas card.
- Medical, vision, and dental insurance, along with short-term disability plans.
- Company-paid long-term disability and life insurance.
- Paid time off and holidays.
- 401(k) retirement savings plan with company match and immediate vesting.
Equal Opportunity Employer: Tech24 is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity.
For more information about Tech24 and our career opportunities, visit www.mytech24.com or contact us at 888-774-4950.
Job Type: Full-time
Pay: $18.00 - $32.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Holidays
- On call
- Overtime
- Rotating weekends
Supplemental Pay:
Work Location: In person
