Lead Serivce Technician-Residential HVAC

Apex Air • Full-time • Vancouver, WA, US • $35 - $42 / hour • 1m ago

Apex Air is a trusted provider of HVAC services in Vancouver, WA. We pride ourselves on delivering top-notch service and innovative solutions to ensure our customers' comfort and satisfaction. We’re looking for a dedicated Lead Service Technician to join our team and help us continue to deliver exceptional HVAC services.

Job Description:

As the Lead Service Technician, you will be responsible for overseeing HVAC service operations, diagnosing and repairing equipment, and leading a team of technicians. This role requires strong technical expertise, excellent customer service skills, and a proactive approach to solving problems.

Compensation:

$35 to $42 an hour based on experience
Medical, Dental, Vision, Aflac, Life and 401k
6 paid holidays a year
Paid Time Off
Paid Sick Leave
Opportunities for professional growth and advancement
Company Vehicles and Tools provided

Qualification Requirements:

Minimum of 5 years experience in HVAC Service and Repair, with at least 2 yrs in a lead or supervisory role
Strong troubleshooting skills with a deep understanding of HVAC systems and controls
Excellent communication and customer service skills
Carry a Training Card or License for Low Voltage Wiring for all HVAC components
EPA Certification required
NATE Certification preferred
Valid driver's license with a clean driving record
WA State 06A or 06B a plus
PTCS duct testing and commissioning license and experience a plus
Ability to work flexible hours and be On-Call as needed

Key Responsibilities:

Lead, mentor, and train a team of service technicians to ensure high-quality performance
Diagnose, repair, and maintain residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductless units
Provide accurate estimates and recommendations for repairs, replacements and upgrades to customers
Ensure compliance with industry standards, safety protocols, and company policies
Collaborate with the service manager to improve processes, enhance customer satisfaction, and grow the service department
Maintain clear communication with customers regarding service issues and solutions

If you're a skilled HVAC professional with leadership experience and a passion for delivering excellent service, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.

Apex Air is an equal-opportunity employer.

Job Type: Full-time

Pay: $35.00 - $42.00 per hour

Benefits:

401(k)
401(k) matching
Company truck
Dental insurance
Employee discount
Fuel card
Health insurance
Life insurance
Paid time off
Professional development assistance
Tools provided
Vision insurance

Schedule:

8 hour shift
Monday to Friday
On call

Supplemental Pay:

Bonus opportunities
Commission pay

Education:

High school or equivalent (Preferred)

Experience:

HVAC: 5 years (Required)

License/Certification:

Driver's License (Required)
EPA Certification, WA 06A & 06B, PTCS, NATE (Required)

Work Location: Multiple locations

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