Apex Air is a trusted provider of HVAC services in Vancouver, WA. We pride ourselves on delivering top-notch service and innovative solutions to ensure our customers' comfort and satisfaction. We’re looking for a dedicated Lead Service Technician to join our team and help us continue to deliver exceptional HVAC services.
Job Description:
As the Lead Service Technician, you will be responsible for overseeing HVAC service operations, diagnosing and repairing equipment, and leading a team of technicians. This role requires strong technical expertise, excellent customer service skills, and a proactive approach to solving problems.
Compensation:
- $35 to $42 an hour based on experience
- Medical, Dental, Vision, Aflac, Life and 401k
- 6 paid holidays a year
- Paid Time Off
- Paid Sick Leave
- Opportunities for professional growth and advancement
- Company Vehicles and Tools provided
Qualification Requirements:
- Minimum of 5 years experience in HVAC Service and Repair, with at least 2 yrs in a lead or supervisory role
- Strong troubleshooting skills with a deep understanding of HVAC systems and controls
- Excellent communication and customer service skills
- Carry a Training Card or License for Low Voltage Wiring for all HVAC components
- EPA Certification required
- NATE Certification preferred
- Valid driver's license with a clean driving record
- WA State 06A or 06B a plus
- PTCS duct testing and commissioning license and experience a plus
- Ability to work flexible hours and be On-Call as needed
Key Responsibilities:
- Lead, mentor, and train a team of service technicians to ensure high-quality performance
- Diagnose, repair, and maintain residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductless units
- Provide accurate estimates and recommendations for repairs, replacements and upgrades to customers
- Ensure compliance with industry standards, safety protocols, and company policies
- Collaborate with the service manager to improve processes, enhance customer satisfaction, and grow the service department
- Maintain clear communication with customers regarding service issues and solutions
If you're a skilled HVAC professional with leadership experience and a passion for delivering excellent service, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role.
Apex Air is an equal-opportunity employer.
Job Type: Full-time
Pay: $35.00 - $42.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tools provided
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental Pay:
- Bonus opportunities
- Commission pay
Education:
- High school or equivalent (Preferred)
Experience:
License/Certification:
- Driver's License (Required)
- EPA Certification, WA 06A & 06B, PTCS, NATE (Required)
Work Location: Multiple locations
