HVAC Controls Technician

W.J. O’Neil Company • Livonia, MI, US • 53m ago

HVAC Controls Technician

Building Automation / Controls | Livonia, MI

Job Summary

Under general supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation.

The W.J.O’Neil Company offers employees a competitive salary and comprehensive benefits package. The Company is always looking for individuals with the talent and skill required to contribute to our continued business growth and customer success.

Responsibilities

Troubleshoot and repair electronic control system malfunction’s requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. Tridium, JCI, and Distech a plus.
Communicates with customer upon arrival and before leaving the work site.
Ensures high levels of customer satisfaction.
Meets regularly with customer to become familiar with operating problems.
Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs.
Promotes the sale of add-on work.
Manages assigned work to meet professional execution, of time and customer satisfaction. Reports problems or changes to management immediately.
Interface and work within a team environment.
Work with HVAC service mechanics on building automation systems.
Provides support to the mechanical staff on non-complex, non-critical equipment.
Conducts extensive self study (reading, research and practice) to improve and maintain technical proficiency in company’s product lines.
Completes certifications as required by the company.
Perform retrofit and design build installations Perform the commissioning and servicing of building controls and facilities management systems as assigned.

Requirements

Two or more years experience in servicing electronic and/or mechanical systems in the HVAC industry preferred. Vocational Schooling or Associates Degree preferred.
Strong communication skills.
PC experience required and the ability to program HVAC related software.
Experience with Tridium, Distech, and JCI systems preferred.

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