Qualifications:
High school diploma or state-recognized GED required; Associate degree preferred
Excellent organizational and interpersonal skills
Ability to read and understand customer service contracts
Familiarity or experience with HVAC, Fire Alarm, or Security systems preferred
Proficient in Microsoft Office and business software systems (e.g., SAP)
Good verbal and written communication skills in English
KEY DETAILS
Hybrid - 8:00 to 5:00
Experience supporting HVAC mechanical and security for sending dispatchers.
Dispatching for 8-9 technicians
Must be Reliable
Mechanical knowledge- if they get a call will know the difference for automation and mechanical support. Can understand the lingo of what the customer needs support with Office moving so partially remote. (be discussed during interview)
Goal is someone familiar with the Raleigh NC environment.
Where dispatching will primarily be done.
Having knowledge of HVAC is HUGE since this is who they will be dispatching technicians for.
SAP a HUGE plus
MS Office Suite
Will be completing Service coordination.
Taking calls and email requests for dispatching technicians.
Job Type: Contract
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Shift:
Work Location: In person