Refrigeration Service Technician

L.C. Anderson Inc • Full-time • Boston, MA, US • 4m ago

Our Commitment: We create a safe and comfortable environment by solving problems and building lasting relationships where people matter most

Our Legacy: We will leave a legacy as the ultimate solutions provider and destination for top talent in the markets we serve

BENEFITS

· 100% paid health insurance. (Family plan equivalent of $10.000 per year)

· Voluntary Dental

· Profit Sharing, historically 5-10% of annual income

· 401K with 4% Company match

· Paid long term disability.

· 2-Weeks PTO, seven paid holidays and 3 floating days and accruing more with time.

· Voluntary Flex Spending card

· A caring family-oriented work environment

· A Bright Future!

OPERATION DUTIES and RESPONSIBILITIES:

· Directly responsible for performing heating, ventilation, and air conditioning equipment maintenance, repair and or installation labor tasking procedures per Service Manager, Company and customer requirements.

· Directly responsible for adhering to Company and customer safety policies and practices.

· Ensures that all service tasking activities are carried out in compliance with local, state, federal and all United Association requirements.

· Directly responsible for assuring those good housekeeping practices are maintained at the jobsite.

· Directly responsible for providing feedback to the Service Manager regarding service trends, cost saving opportunities and customer issues.

· Directly responsible for maintaining and recording written descriptions of the Company provided field service and job forms for all labor hours and materials used for all completed and or in-progress jobs per established Company reporting procedures and submit field forms to the Service Manager per Company accuracy and time.

requirements.

· Directly responsible for communicating with Service Manager, Dispatcher(s),Billing Coordinator, Accounts Payable and other Company operating personnel to resolve Company and or customer requests for information or problem resolution.

· Directly responsible for performing all work in the most expeditious and cost efficient.

· Directly responsible for developing and maintaining in-depth knowledge of:

a). Company’s products and services.

b). Equipment maintenance tasking procedures.

c). Customer needs, requirements, and service delivery issues.

d). Service industry trends.

· Directly responsible for reporting safety, quality and or productivity problems.

· Directly responsible during the execution of service work for notifying the Service Manager for any job equipment, transportation, and or tool requirements.

· Directly responsible for coordinating service vehicle repair and maintenance with Service Manager and our dispatcher.

· Directly responsible for coordinating all personnel personal leave, and sick days Service Manager and our dispatcher.

· Directly responsible for recording labor, materials, and or job purchase requisitions on field job forms per Company recording requirements.

· Directly responsible for complying with Company standards of conduct and appearance so as to reflect positively on the Company image.

QUALIFICATIONS/SKILLS

· Minimum 3-5 years field experience

· Clean driving record

· OSHA 10

· Able to pass a background check

· Ability to read and interpret blue prints, equipment specifications, mechanical and electrical codes and regulations

· Must be certified and perform refrigerant recover and reclamation from refrigeration systems per EPA regulations

· Must be able to maintain adequate truck stock per Company inventory control procedures

· Must have an understanding of how to perform equipment maintenance tasking procedures per Company and industry best practice procedures

· Must have an understanding of AC/DC electrical HVAC equipment components

· Must have an understanding of refrigerant piping installation procedures

· Must have an understanding and use of installation and or equipment maintenance service specialty tools (i.e. benders, charging equipment, and power tools over 2 HP)

· Must have an understanding of installation and operation of heating, ventilating, and air conditioning equipment

· Must have an understanding of primary (boilers/chillers) and secondary (AHU, pumps, fans, fan coils, terminal, PTAC, heat pumps, etc.) heating and cooling HVAC equipment maintenance tasking and or installation requirements

· Must have an understanding in the use of hand signals to direct crane or lift operators during load lifting and placement

· Understand how to perform trouble shooting procedures on heating and cooling equipment

· Ability to provide service estimates and quotes to client for minor service work per Company procedures

SUMMARY

· LC Anderson, Inc., recent ACCA Commercial Contactor of the Year, services commercial accounts throughout Eastern MA. We service pharmaceutical, biotechnology, breweries, office buildings, manufacturing, and retail to name a few. This position is responsible for the delivery of field labor tasking procedures to execute planned service inspections, repair services, equipment installations and to provide emergency service response coverage per company and customer safety policies and procedures, and established work tasking procedures.

EDUCATION, EXPERIENCE, LICENSES, REGISTRATIONS AND CERTIFICATIONS:

· Minimum 1-3 years of related experience

· Proficient with Microsoft Office products

· Able to pass a background check.

· Past customer service experience is helpful.

· Previous industry experience a plus.

· Effective verbal and written communication skills.

· Excellent organizational skills

· Comfortable working in a fast-paced office environment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit; stand; walk; use hands to manipulate, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT: This position operates in a professional office environment. This role routinely uses standard office equipment such as computer, phones, photocopiers, filing cabinets and fax machines.

SAFETY STATEMENT: It is imperative that all employees recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.

Job Type: Full-time

Expected hours: No less than 40 per week

Benefits: