Customer Support Representative

N Rose Enterprises • Full-time • Austin, TX, US • $600 - $1.40k / week • 2m ago

Our client is looking for an Customer Support Representative to join their team in order to bridge the gap between consumer and products! This person will handle all customer interactions from start to finish so nothing is missed. Your main priority will be customer education, providing brand awareness, and closing sales.

Each of our employees receive:

Discounts on products and services
Company Facilitated Training
Advancement Opportunities
Rewards and Recognition Programs
Uncapped bonuses
A diverse & welcoming culture
Company Travel Opportunities

Customer Support Representative essential duties and responsibilities:

Greet members, prospective members and guests, providing exceptional customer service.
Handle all floor related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check out members at end of sale
New member sign-up and closing sales
Facilitate upgrades to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of your workspace

Qualifications/Requirements:

Customer service background preferred.
Basic computer proficiency.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Must be 18 years of age or older.

We are an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Apply today for immediate consideration for this role!

If you're interested in this opportunity, please submit your resume and cover letter. We look forward to hearing from you! As a reminder this role is being advertised by N Rose Enterprises on behalf of our client, this is not a role for employment with N Rose Enterprises . If you meet all screening requirements a recruiter will be in contact with next steps for you and our client's hiring team.

Job Type: Full-time

Pay: $600.00 - $1,400.00 per week

Benefits: