Description:
"Second To None…Since 1901"
Your career in top tier customer care starts here at Wolfer’s Home Services! A five-star place to work, this is the company that will transform your career as an HVAC Residential Service Technician. At Wolfer’s we strive to ensure our employees are taken care of by ensuring quality professional development, great benefits, and unlimited potential to earn. We are known for stability and offer opportunities for lateral growth.
What’s in it for you?
- $35 - $45 per hour PLUS bonus opportunity!
- Get paid bi-weekly! Every other Friday is payday!
- Set weekly work schedule, always have 2 consecutive days off.
- No On-Call!
- 75% paid medical premiums (including dental and vision) for you.
- 50% paid medical premiums (including dental and vision) for your family.
- Company Matched 401K.
- Paid holidays and paid time off!
- Dispatch from home in a new, well stocked truck.
- Company covers all truck expenses including, gas cards, professional detail services, car wash, service fees and toll fees.
- All technology provided!
- Ongoing training and development opportunities.
Job Responsibilities:
As an HVAC Residential Service Technician at Wolfer’s, you will work directly with customers, ask insightful questions, and listen to their needs and concerns to understand and address their comfort issues. You will exercise your critical thinking and technical skills and use your decision-making power to develop a range of high-quality solutions for the client. You will advocate for the customer, the business and actively seek out opportunities to drive revenue growth. You will provide each customer a Five Star experience as you deliver service & repair heating, and air-conditioning systems in their homes.
Duties:
- Communicates to client what services are needed and why, prior to starting work.
- Exhibits a safety-first approach during all work activities, including while driving.
- Provide a thorough evaluation of the HVAC system with the customer, using an exploratory technique to understand the client needs and develop options that meet customer needs.
- Tests pipe, tubing joints & connections for leaks, using pressure gauge, leak detection additives or soap-and-water solution.
- Tests electrical circuits & components for continuity, using electrical test equipment.
- Repairs & replace defective equipment, components & wiring.
- Discusses heating or cooling system malfunctions with clients to isolate problems and verify that repairs corrected malfunctions.
- Repairs or services heating, ventilating, and air-conditioning (HVAC) systems to improve efficiency.
- Ensures the client receives a Five Star experience during the service visit.
Requirements:
Minimum Requirements:
- HVAC experience required: 3 years.
- EPA Universal Certification required.
- You must have the ability to engage with and actively listen to customers.
- Be driven to exceed weekly and monthly business goals.
- Work to continuously grow your technical skills.
- Valid Driver’s License and Clean Driving Record.
- Ability to work independently to complete tasks
