At STYL Residential we are looking for a Service Manager to join our team at our property in Chicago, IL.
Job Summary
We are looking for a hardworking individual who is looking to advance their career in maintenance services with a fast-growing company. As a Service Manager you are accountable for a team of Technicians and the maintenance and administrative operations of the property. We are looking for a Service Manager to apply outstanding leadership and technical skill.
Essential job functions:
- Ensures all service requests and repairs are made correctly and in a timely manner
- Maintains cleanliness of exterior buildings and parking areas
- Vendor management and other duties
- Performs routine maintenance and inspections of equipment
- Maintains an organized, clean and safe work area
- Monitors inventory of parts and supplies are at appropriate levels
- Ensures adherence to the company's safety and hazard communications programs, policies, and procedures
- Maintains superior customer service with the residents
- Communicates effectively with residents, fellow associates, vendors, and supervisors
- Works with the Maintenance team to maintain and implement an effective preventative maintenance program
- Assists property manager in creation and achievement of budgeted expectations
- Responsible for the training and development of property technicians on all property systems
- Ensures all building emergencies are handled in a timely manner
- Attends and participates in technical training programs to maintain personal skill level
- Performs other tasks or duties as assigned
Who we are looking for:
- 5+ years of experience in maintenance service for residential communities, other building maintenance or related trade. Renovation experience preferred.
- Ability to manage maintenance operations using property management software
- A valid Driver’s License and reliable transportation may be required based upon specific property needs
- EPA certification Type I and II required
- CPO certification required
- Ability to meet deadlines which may include late hours and weekends as needed
- On-call, after-hour emergency service may be required with on-call staff required to live within a minimum distance to the community for efficient response time
- Excellent written and verbal communication skills
- Well organized, detail oriented and efficient
- Must be highly motivated and able to work independently
- Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment; all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents
- Ability to prioritize and multi-task
Physical Requirements:
Hands-on repair and maintenance work constitute majority of time and duties
Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit
What we offer:
We invest in our people because we believe in our people. We offer training and development, robust employee benefits, employee housing discount, 401k contribution and matching, flexible spending program for transit, medical, dependent care and parking. Maternity and paternity leave, PTO & holidays, we offer a clear path for career advancement with a portfolio that continues to grow nationwide.
Equal Employment Opportunity
Our company is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Days:
- Monday to Friday
- Rotating weekends
Experience:
- Maintenance: 5 years (Preferred)
License/Certification:
- Driver's License (Preferred)
- HVAC Certification (Preferred)
Ability to Commute:
- Chicago, IL 60647 (Required)
Work Location: In person
