Description:
POSITION OVERVIEW:
Guardian’s rapid expansion into the Portland area requires a top tier Field Sales Manager to support our growth. This position is based out of our NEW Wilsonville, OR facility and is responsible for the success and development of our Roofing, Gutter and Insulation sales teams. We are seeking a dynamic leader who is consistent and thorough with feedback and relentless with follow-up to drive growth within the department. The ideal candidate possesses a proven track record of leading sales teams that consistently improve average ticket and close rate while excelling in a demand service business with direct homeowner interactions.
The Field Sales Manager will work closely with the Guardian’s Sales Manager based in Auburn, WA to support sales growth, increase conversion rates and oversee all aspects of the sales department’s daily operations.
KEY RESPONSIBILITIES:
- Motivate, lead, and develop roofing sales and service teams while driving the department to meet and exceed benchmark sales goals
- Coordinate with senior leadership on company direction and growth trajectory
- Thoroughly interview candidates for qualifications in relation to position requirements
- Prepare daily/weekly/monthly performance reports as well as lead weekly sales meeting(s) in conjunction with ownership and Guardian’s sales training experts
- Master current sales process, role play, and continue to enhance sales process
- Learn to use Roof Snap (within 30 days) and assist with maintaining software and accurate pricing
- Thoroughly interview candidates for hire and train new sales team members as well as taking responsibility for accountability
- Conduct routine employee evaluations/reviews while coaching on best practices and follow through to increase conversion rates
- Coach and encourage financing to improve close rates
- Perform weekly ride-alongs with sales team members based on closing rates:
- 2 ride-alongs per week if total close rate is in excess of 50%
- 3 ride-alongs per week if total close rate is between 40% and 50%
- 4 ride-alongs per week if total close rate is <40%
- Failure to comply with ride-along requirements forfeits monthly override bonus
- Maintain the company vehicle in accordance to the cleanliness standards outlined in the Company Handbook and internal paperwork. Additionally, the company vehicle is one of the best billboards at the Company’s disposal. With that in mind, park the truck for the maximum impact of the “billboard” whenever possible
- In some instances, climb onto accessible roofs sometimes 40’ feet high, with visible acuity to see far away
- This is not an office-only position, the Sales Manager is expected to accompany sales team out in the field and perform all duties expected of the Sales Technicians.
Requirements:
QUALIFICATIONS:
- 5+ years of demonstrated sales leadership experience or proven track record of exceptional sales performance
- Ability to manage high volume workload with competing and changing priorities.
- Willing to work evenings and weekends to help sales team accomplish goals including in the field training
- Experience with building new teams and/or new market growth a strongly preferred
- Experience in roofing, plumbing, HVAC, electrical or similar field highly desired
- Familiarity with basic dispatch software.
- Successful history of building teams with direct responsibility for hiring/terminating employees a plus
- Knowledge of residential roofing systems such as Composite, Shingle, Shake, Flat and Torch varieties is a plus.
- Prior experience creating and delivering an in-home sales presentation a plus
- High level of computer proficiency.
- Must be able to climb ladders
- Must be able to climb on roofs, sometimes up to 40 ft tall.
- Must be able to lift up to 30 lbs. occasionally.
WHAT WE OFFER YOU:
- A competitive edge – Proprietary rights to sell K-Guard Leaf Free gutter system in Washington and Oregon means our Sales team has access to products no one else can offer.
- Best-in-class partnerships – As an Owen’s Corning Platinum preferred partner, our Sales team offers the highest quality products with lifetime warranties.
- Top-notch training – 3-month learning path and continuous training with our proprietary sales system.
- Tools & perks – iPhone, iPad, laptop, company vehicle & gas card.
- The extras:
- $1,500 Employee referral bonus.
- Pet-friendly office environment.
- Employee appreciation events.
- Company swag.
- Excellent company culture, we celebrate the big and small wins as a team!
WHAT WE LOOK FOR:
- Results Oriented – links decisions to overall business objectives.
- Affable & Collaborative – ability to embrace, support and practice a collaborative style which goes beyond relationship building. S/he will achieve results with and through others.
- Emotional Intelligence – Self-awareness, Self-regulation, Motivation, Empathy, Social Skills.
- High Energy – driven to seek continuous improvement and help build a culture of accountability.
- Decisive – track record of making and implementing sound strategic decisions based on a mixture of analysis, experience, and judgement.
- Gritty – has a stick-to-it nature that compels others to strive to perform at their best
LOCATION:
- Guardian's NEW Wilsonville, OR facility supporting the Portland area.
COMPENSATION:
- Total compensation range: $125,000.00 - $225,000.00/year
- $65,000 base Salary + Commission derived from Sales Team success.
- In addition, Guardian offers Medical, Dental and Supplemental Insurance plans as well as a 401-K.
WHO WE ARE:
Founded in 2005, Guardian provides repair/replacement roofing services as well as gutter & insulation services to residential and light commercial customers throughout the Puget Sound. The Guardian brand is synonymous with exceptional service and integrity in all areas, named one of the fastest growing privately owned companies by the Puget Sound Business Journal and is consistently in the Top 100 roofing contractors in the Nation.
Guardian employs over 100 people and 100% of Guardian’s work is focused on repair and replacement (i.e. no new construction). The company has increased gross revenue by roughly 60% over the past five (5) years as a direct result of (a) an outstanding local reputation and (b) fielding an exceptionally strong, long-tenured team. With the support of Skylight, management intends to double the company’s size over the next five (5) years.
Job Type: Full-time
Pay: $125,000.00 - $225,000.00 per year
