HVAC Field Supervisor

Buckner's Heating & Cooling • Full-time • Kansas City, MO, US • $55k - $80k / year • 4m ago

The Role

Manage staff and exceed customer expectations by accomplishing the highest quality service calls, every time.

Employee Benefits:

Health Insurance.
Company paid Short & Long Term Disability
401k Retirement Plan up to a 3.5% Match.
Paid Time Off
6 Company-paid holidays
A fun and inviting culture with a strong support network!

Responsibilities

Integrate sales strategies across other departments to drive profitable results.
Show technicians how to establish customer rapport to sell the right products and services.
Understand sales criteria and hold your team accountable for exceeding revenue goals.
Work alongside customer service and dispatch to ensure overall success of the business.
Monitor performance of field technicians and advise them on how to improve.
Manage team schedule to meet ongoing customer demand and seasonal spikes.
Make sure incentive programs are equitable and properly documented.
Review and approve invoices, time cards, curbside feedback and option sheets.
Serve as a technical back-up for field technicians when necessary.

Competencies for Success

Develop a proven track record in operations
Ability to inspire and lead others to attain company goals.
Highly organized with exceptional follow-through abilities.
Strong verbal and written communications.
Quick, sound decision-making abilities.
Good presentation and public speaking skills is a plus.
Ability to build trust and demonstrate empathy.
Excel in a fast-paced, goal-driven environment.

Buckner's Heating and Cooling is an equal opportunity employer.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off

Schedule:

8 hour shift
Weekends as needed

Supplemental Pay:

Bonus opportunities

Experience:

HVAC: 5 years (Required)
Supervising or Management: 2 years (Required)

License/Certification:

EPA Certification (Required)

Work Location: In person

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