Residential HVAC business seeks a Service Manager to oversee a team of Service Technicians, dispatcher and office personnel. The perfect candidate is a team player with the willingness to go above and beyond. HVAC Contractor Class B license or ability to qualify for one this year is required. $10k Sign on Bonus for the right candidate!!
Responsibilities:
- Oversee, direct and assist Dispatcher’s, CSRs and Service Technicians in day-to-day operations.
- Manage/evaluate personnel to determine hiring, training, support, discipline and termination decisions.
- Complete time-cards to ensure appropriate timekeeping
- Record-keeping of all inventory, tools and vehicles.
- Oversee daily operations to ensure that proper procedures and guidelines are adhered to.
- Have a strong understanding of industry regulations, laws and restrictions to ensure technicians adhere to them.
- Provide exceptional customer service with the ability to resolve customer issues and complaints, ensuring customer satisfaction.
- May need to conduct job-site surveys and service jobs as needed
Qualifications:
- 5+ years of Residential and Commercial HVAC Service experience
- Strong understanding of HVAC and mechanical functions, components, installation and operations.
- Strong leadership skills with experience in managing crews
- Excellent communication skills
- Clean and safe driving record
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- Quarterly Bonuses based on performance
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- HVAC: 5 years (Required)
- HVAC Contractor Class B license or ability to qualify for one (Required)
Work Location: Plano
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental pay types:
Experience:
License/Certification:
- HVAC Contractor License (Required)
Ability to Relocate:
- Plano, TX: Relocate before starting work (Required)
Work Location: In person