Summary:
The primary responsibilities of the HVAC Service Technician Support are to provide high level technical support on all SVL represented HVAC products and services. The HVAC Service Technician will work closely with our own SVL Service Technicians, and contractor customers, with their service support needs.
Essential Responsibilities/Duties:
- Primary contact for field support and troubleshooting of SVL provided HVAC equipment.
- Assists with on-going execution of service projects.
- Assist sales force with service needs of various HVAC equipment related products and services.
- Stay up to date on industry standards, emerging technologies, and best practices in HVAC equipment.
- Other duties as assigned.
Qualifications/Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education and/or Experience: High School degree/GED required; 2-year HVAC degree required. 5+ years’ experience in HVAC and/or Temperature Control Systems background preferred.
Interpersonal Skills: Ability to relate to people on many levels (both internal and external). Ability to communicate with people tactfully and with diplomacy and professionalism.
Language Skills: EXCELLENT written and oral communication skills. Ability to read and interpret general business documents.
Mathematical Skills: Ability to calculate figures such as discounts, percent’s, etc.
Reasoning Ability: Ability to solve practical problems with customers and staff. Strong initiative and decision-making skills required. Creative thinker with data driven analytical aptitude.
Computer Skills: Microsoft skills required (Outlook, Excel, Word).
Organizational Skills: Ability to plan, stay organized and focused throughout the day.
Ability to Multi-task: Perform tasks simultaneously.
Professionalism: Represents the company in a professional manner regarding interaction with your team, customers, and corporate personnel.
Work Schedule: Typically, Monday thru Friday, 8:00am to 5:00pm. Must show up on time for all required shifts.
Work Environment: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Physical Requirements: The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.
· Ability to frequently lift-up to 10 lbs., and occasionally lift-up to 25 lbs.
· Ability to reach, bend, twist and squat in order to perform duties of the job.
· Ability to sit at a desk for long periods of time while performing job functions.
· Ability to perform repetitive movements for data entry.
· Ability to work on a computer throughout the day.
**The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive listing of all responsibilities, duties and skills required.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- Do you have a 2-Year HVAC degree?
Education:
- High school or equivalent (Preferred)
Experience:
- HVAC: 5 years (Preferred)
Ability to Commute:
- Saint Paul, MN 55113 (Preferred)
Ability to Relocate:
- Saint Paul, MN 55113: Relocate before starting work (Required)
Work Location: In person