We are seeking a person that thrives in a multitasking environment and that enjoys the autonomy to configure our processes that will streamline our business. Along the way, you will become a subject matter expert and be valued for your contributions that make our business better. The right candidate is wired to solve problems based on facts, annoyed by bureaucracy, a little impatient, and is comforted by data that aligns with instincts.
Role
As Service Manager, you will be charged with refining our processes so that we can be effective as we scale. On a daily basis you will be tasked with matching customer service requests with our resources, tracking progress of work, reviewing work orders and managing invoices to customers. Longer term, we are implementing BuildOps as our service platform and continue to help us recruit good people that can help you and us succeed.
Qualifications
The ideal candidate will have five years’ experience in commercial HVAC service, with at least one year as a service manager or leader. Experience with service portals and software strongly desired. Technical understanding of the refrigerant cycle preferred.
About your next Employer:
Encore Mechanical, LLC is a mechanical contractor and service business that has earned a market leader reputation for our commitment to installing, remediating, and servicing Variable Refrigerant Flow (VRF) HVAC systems in commercial, industrial, education, and public buildings.
With 30+ employees and headquartered in Southlake, TX, the center of Dallas-Ft Worth, Encore is poised for significant growth leveraged upon our 17-year history and track record in our specialty. We are protective of our corporate culture that includes servant leadership and a passion to be great with VRF HVAC systems.
Job Type: Full-time
Pay: $125,000.00 - $170,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Day range:
Shift:
Experience:
- HVAC/R: 4 years (Required)
- Service Management: 1 year (Required)
Work Location: In person