Service Manager - Landing Square

Dayrise Residential • Atlanta, GA, US • $30 - $33 / hour • 3m ago

Dayrise Residential NAA 2022 Top Employers Award Winner

Company: Dayrise Residential

The Service Manager is to effectively initiate and manage the maintenance processes of the community, including corrective, preventative, routine, emergency, and cosmetic maintenance.

Reports to: Community Manager

Who is Dayrise Residential?

We are a team of professionals who deliver exceptional service and build long trusting relationships with our residents. We create an exciting and inspiring professional environment for team members to excel through collaboration and innovation.

Our Mission:

To deliver exceptional service and build long, trusting relationships with our residents.

To create an exciting and inspiring professional environment for employees to excel and grow through collaboration and innovation.

To grow value and minimize risk for investors, ensuring superior performance and market leadership.

Why work for Dayrise Residential?

We rise to shine. “Our employees made it clear – Dayrise Residential care about, listens to and acts upon the needs and ideas of their employees and is a great place to work.” We also foster a robust workplace culture and fun work environment where we actively encourage collaboration and teamwork. The National Apartment Association announced Dayrise Residential as a winner of the 2022 NAA Top Employers Award which pays tribute to a great place to work. We offer a comprehensive compensation and benefits package that is designed to encourage longevity with the company.

Competitive salary
Paid Time Off plus Company Paid Holidays
Excellent benefits package including Medical, Dental, Vision Benefits
Flexible Spending Account
Health Savings Account
Employee Assistance Program
401K Retirement plan plus Employer Match
Monthly cell phone allowance
Opportunities for growth and advancement

Essential Duties and Responsibilities of Ideal Candidate:

Oversee the daily repair and upkeep of the community
Manage the preparation of vacant units for occupancy within established deadlines
Manage service requests and response times, ensuring completion within established deadlines while warranting responsive, efficient and courteous customer service
Assist in team effort of maintaining curb appeal and general cleanliness of buildings and grounds
Interview, screen and recommend candidates for any potential service technician or grounds personnel
Execute the subsequent training of all service or grounds personnel
Manage the scheduling and direct supervision of all in-house and/or vendor work
Oversee the ordering and delivery of all necessary supplies and equipment for the service and grounds departments under the direction with the approval of the Community Manager
Ensure OSHA (Occupational Safety and Health Act) standards are met at all times
Always maintain a safe work environment and reporting any safety concerns/issues to the Community Manager, Regional Manager or Maintenance Operations Manager
Maintain logs and records
Maintain the required property uniform and always ensure a professional image and attitude at all times
Seek educational opportunities and self-improvement for personal growth and development
Work within budgetary guidelines when purchasing supplies or services

Oversee and carry out the on-going property preventative maintenance plan
On call duties are required and overtime may be necessary periodically
Complete required tasks such as required training, logs and reports in a timely manner
Other duties as may be periodically assigned by the Community Manager or Regional Manager

What you’ll need to Succeed:

A clear understanding of business concepts, processes and the principles of strategic thinking
Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance and resident relations.
Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met
Knowledge in maintenance to include carpentry, electrical, plumbing, heating and cooling systems, painting, drywall, buffing and waxing, use of power tools (pools and irrigation systems where necessary)
Ability to speak, listen, read and write English with sufficiency proficiency to maintain a safe environment at all times, which is a business necessity, as further detailed above.
Must provide own tools where applicable
1-3 years of experience in Property Management
High School Diploma or GED required
HVAC certification preferred

E-Verify:
Our Company participates in E-Verify and will verify authorization to work in the U.S.

Dayrise Residential is an Equal Opportunity Employer. All Dayrise Residential team members must successfully clear a background investigation to include but may not be limited to: criminal background check, pre-employment drug screening. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

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