Residential HVAC Service Technician

Cool Air Mechanical • Full-time • Norcross, GA, US • $60k - $150k / year • 2w ago

Cool Air Mechanical is seeking an experienced HVAC Service Technician to join their team in the Marietta/Atlanta area. The position involves completing a variety of HVAC tasks for residential customers, including repairs, maintenance, and installations. The technician will also be responsible for establishing customer rapport, educating customers on finance options, and exceeding revenue goals. Additionally, the role requires working alongside customer service representatives and maintaining a clean, organized job site and well-inventoried truck. The ideal candidate should hold an EPA license, have experience with Service Titan and Lennox products, and possess a valid driver's license. The company offers competitive compensation, benefits, and opportunities for growth.

Responsibilities:

Complete HVAC repairs, maintenances, installations, and other related in-home service calls for both commercial and residential customers.
Diagnose and repair electronic, mechanical, and electrical components of these systems.
Establish customer rapport to sell the right products and services.
Educate and assist customers in choosing the best finance options and maintenance plans.
Understand sales criteria and hold yourself accountable for exceeding revenue goals.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Work alongside customer service representatives and dispatch team members to ensure the overall success of the business.
Maintain a clean, organized job site and well-inventoried truck.
Participate actively in all training exercises, morning meetings, and retreats.
Train and mentor apprentices to ensure quick, accurate repairs and installations.
Be accurate and timely with invoices, time cards, and option sheets.

Requirements:

EPA License Required
Service Titan Experience required
Lennox product experience required
Valid Driver's License Required

Additional Compensation and Benefits:

Affordable Medical, Dental, and Vision plans
401K with company match
Short- and Long-Term Disability plans
Accident & Critical Illness Insurance available
50K Life Insurance Policy free
Additional life insurance available
Parental Leave (including Paternity)
6 Paid Holidays each year
Paid Time Off

Cool Air Mechanical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $60,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Schedule:

Monday to Friday
Weekends as needed

Application Question(s):

Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?

Experience:

Service Titan: 1 year (Required)
HVAC: 5 years (Preferred)
Lennox product: 1 year (Required)

License/Certification:

Driver's License (Required)
EPA Certification (Required)

Work Location: On the road

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