OPERATION DUTIES and RESPONSIBILITIES:
· Directly responsible for performing heating, ventilation, and air conditioning equipment maintenance, repair and or installation labor tasking procedures per Service Manager, Company and customer requirements.
· Directly responsible for adhering to Company and customer safety policies and practices.
· Ensures that all service tasking activities are carried out in compliance with local, state, federal and all United Association requirements.
· Directly responsible for assuring those good housekeeping practices are maintained at the jobsite.
· Directly responsible for providing feedback to the Service Manager regarding service trends, cost saving opportunities and customer issues.
· Directly responsible for maintaining and recording written descriptions of the Company provided field service and job forms for all labor hours and materials used for all completed and or in-progress jobs per established Company reporting procedures and submit field forms to the Service Manager per Company accuracy and time.
requirements.
· Directly responsible for communicating with Service Manager, Dispatcher(s),Billing Coordinator, Accounts Payable and other Company operating personnel to resolve Company and or customer requests for information or problem resolution.
· Directly responsible for performing all work in the most expeditious and cost efficient.
· Directly responsible for developing and maintaining in-depth knowledge of:
a). Company’s products and services.
b). Equipment maintenance tasking procedures.
c). Customer needs, requirements, and service delivery issues.
d). Service industry trends.
· Directly responsible for reporting safety, quality and or productivity problems.
· Directly responsible during the execution of service work for notifying the Service Manager for any job equipment, transportation, and or tool requirements.
· Directly responsible for coordinating service vehicle repair and maintenance with Service Manager and our dispatcher.
· Directly responsible for coordinating all personnel personal leave, and sick days Service Manager and our dispatcher.
· Directly responsible for recording labor, materials, and or job purchase requisitions on field job forms per Company recording requirements.
· Directly responsible for complying with Company standards of conduct and appearance so as to reflect positively on the Company image.
·
QUALIFICATIONS/SKILLS
· Minimum 10+ years field experience
· Clean driving record
· OSHA 10
· Able to pass a background check
· MA Refrigeration License
· EPA 608
Job Type: Full-time
Pay: From $60.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) 4% Match
- Company truck
- Fuel card
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Overtime
- Year round work
Supplemental Pay:
Experience:
License/Certification:
Ability to Relocate:
- Boston, MA: Relocate before starting work (Required)
Work Location: On the road
