Job Summary
We are seeking a motivated and results-driven Electrical Service Account Manager to join our dynamic team. The ideal candidate will be responsible for managing new and existing electrical projects, managing client accounts, fostering strong relationships, and ensuring customer satisfaction. This role requires a blend of sales acumen, technical knowledge, and exceptional communication skills to effectively analyze market trends and negotiate contracts. As an Electrical Service Account Manager, you will play a crucial role in driving business growth and enhancing our clients' experience.
Responsibilities
- Develop and maintain strong relationships with clients to understand their needs and objectives.
- Analyze market trends and client feedback to identify opportunities for growth and improvement.
- Utilize software to track account activity, manage pipelines, and report on performance metrics.
- Negotiate contracts and agreements to ensure mutual benefit for both the company and clients.
- Collaborate with cross-functional teams to deliver tailored solutions that meet client requirements.
- Provide ongoing support to clients, addressing any issues or concerns promptly and effectively.
- Lead presentations and product demonstrations to showcase our offerings and value proposition.
- Monitor account performance and implement strategies to enhance customer satisfaction and retention.
- Manage new and existing electrical projects.
Skills
- Proven experience in sales, project or account management with a strong track record of success.
- Excellent analytical skills with the ability to interpret data and market trends effectively.
- Proficient in account and job software or similar CRM software for managing client relationships.
- Strong negotiation skills with the ability to influence decision-making processes.
- Exceptional leadership qualities that inspire teamwork and collaboration.
- Technical electrical experience is a plus, particularly in understanding complex products, devices, electrical standards or electrical services.
- Outstanding communication skills, both verbal and written, enabling effective interaction with clients at all levels.
- Ability to work independently as well as part of a team in a fast-paced environment.
Join us as we strive to deliver exceptional service to our clients while fostering your professional growth within our organization!
Job Type: Full-time
Pay: $58,782.00 - $67,098.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Project management: 2 years (Required)
License/Certification:
- Journeyman Electrician (Required)
Ability to Relocate:
- Carrollton, TX 75006: Relocate before starting work (Required)
Work Location: In person
