Weather Masters is seeking an experienced commission based Service Technician to join our growing HVAC division. Our company is in growth mode, and we’re looking for technicians that are up to the challenge and want to see their efforts pay off.
Applicants need to have exceptional technical skills, high quality service standards and be excellent trainers to junior technicians. They need superior problem-solving and organizational skill, and above all, they must have great communication with customers and management. Service Techs report directly to the service manager and are supported by an excellent customer service and dispatch team in office.
Check us out online:www.weather-masters.com
Pay for this role: Commission based / Performance based
Why work with Weather Masters:
- Fun culture. We work hard, but let loose when needed
- Family oriented. We care about our people and we understand there’s life outside of work
- Commitment to improvement and growth. We seek to employ the best in the industry, so training is part of who we are
WHAT WE OFFER
- Industry leading pay
- Dedicated training and support
- Take your truck home
- Retirement account with company match
- Paid Time Off, 6 paid holidays
- Health, Dental, Vision, and Accident coverage for you and your family with generous employer contribution
- Company paid life insurance, telemedicine and employee assistance program covering multiple services available to you 24/7
DUTIES & RESPONSIBILITIES
- Promote the shared values of Weather Masters to customers and employees in all interactions
- Service of Split Systems (Horizontal & Vertical), Package Systems, Mini-Splits (Single & Multi-Zone) and Duct Modifications
- Update and maintain all physical and electronic project documentation
- Advanced experience in presenting repair and replacement options
- Inform and educate customers on additional products or services available through company
- Advanced electrical and refrigeration principles
- Air balancing principles, techniques and diagnostics
- Ability to read and interpret wiring diagrams and blueprints and make accurate material lists
- Complete service repairs as approved by customer
- Ensure jobs are completed on time and communicate exceptions to management and customers
- Report problems with equipment to dispatcher to expedite the repair process.
- Educate customers on use of their systems
- Take proper care of work area and provide outstanding quality and customer service
- Attend company trainings and assist with other HVAC duties
- Help train lower level technicians as needed
- Rotating on-call assignments for emergency services
SKILLS/QUALIFICATIONS
- Valid driver’s license
- EPA Universal Certified
- Demonstrate willingness to accept responsibility and leadership roles
- Understand and communicate benefits of preventative maintenance
- Demonstrate advanced customer service skills and have ability to communicate clearly and effectively with customers and coworkers
- Demonstrated ability to work independently and without direct supervision
- Experience in training and mentoring service technicians a plus
- Nate certification a plus
Ok, we covered the foundation of the job, but what REALLY matters to us? This list may help:
1. You really strive to be the best at your job, because you enjoy the satisfaction of making a difference and doing a job well
2. You take pride in what you do. The details matter, and you love it when other technicians and management are WOW’d when they see your performance
3. You love learning. You have confidence in yourself and in your abilities, but you’re open to learning from others and sharing your expertise and knowledge with them as well
If you check all the boxes above, great. If there are still some areas you want to develop, that’s ok. We still want to talk to you.
Job Type: Full-time
Pay: $75,000.00 - $250,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Supplemental Pay:
Experience:
License/Certification:
- EPA Universal Certification (Required)
Work Location: In person
