HVAC Technician

Copeland Home Services • Full-time • Nashville, TN, US • $0 - $150k / year • 1m ago

HVAC Technician

Our high-performing technicians have the ability to earn upwards of $150k annually.
Job in-person in Nashville, TN

If you're a skilled HVAC service technician who values providing excellent customer service, wants to be part of a team that truly appreciates you, and is eager to learn, grow, and have a high-income potential, we’re the family business you’ve been looking for!

Who We Are

At Copeland Home Services, we keep on growing because we only hire the best, and our customers love us for it. Established in 1981 here in Nashville, TN Copeland Home Services has consistently been ranked the best plumbing company and top workplace in the greater Nashville area. You might have seen our trucks and our advertising, but what you don’t know is what it’s like to be a part of a team that feels like a family. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay at Copeland because they find a fulfilling career, room to grow, and opportunities to excel.

Copeland Home Services Employee Benefits:

Competitive pay:
Our high-performing technicians have the ability to earn upwards of $150k annually.
Advancement opportunities:
Your skills and dedication will be recognized and rewarded with a clear path for professional growth.
Work life balance:
We foster an environment that values both professional excellence and personal well-being.
We offer generous paid time off for sick and personal days along with holidays.
Medical insurance:
We provide 100% employer-paid medical insurance for you and your family. Plus, we offer additional coverage options, including dental, life, and short- and long-term disability insurance.
Secure your future with our 401(k) plan, which includes 100% employer matching on contributions up to 6%.
Paid Training:
Weekly customer service and technical training, additional offsite specialty training offered.
Company supplied vehicle.
New technology, including iPad & access to integrated software.

Our Core Values at Copeland Home Services

Teamwork, Integrity, Focus, Performance, Forward Thinking, Respect

Job Description for HVAC Technician

As an HVAC technician, you will need to diagnose and repair heating, cooling, and ventilation systems while leading customers to informed and confident buying decisions for maintenance plans, service repairs, indoor air quality products and new HVAC systems when the time is right for the customer. This role also requires the tech to perform preventative maintenance to address any issues before they result in additional repairs or replacements.

Responsibilities for HVAC Technician

Maintain and repair heating, ventilation, and air conditioning (HVAC) systems, and equipment.
Inspect the effectiveness and safety of the current customer’s HVAC system.
Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
Perform routine maintenance on HVAC systems to ensure optimal performance including general HVAC in-home service calls.
Diagnose HVAC systems for electrical and mechanical defects.
Clean, adjust, and repair systems, and perform warranty services.
Explain replacement opportunities for aging, inefficient, or underperforming systems.
There may be some opportunity or overlap for installation of HVAC systems, but the primary function of this role is service-focused.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Develop a proven track record in heating and cooling systems including the ability to draw simple diagrams and read blueprints and other diagrams.
Establish customer rapport to sell the right products and services.
Educate, inform, and assist customers in choosing the best finance options and maintenance plans.
Understand your service criteria and hold yourself accountable for exceeding revenue goals.
Adhere to the company’s plan for resolving customer complaints quickly and favorably.
Work alongside customer service and dispatch to ensure the overall success of the business.
Maintain a clean, organized job site and well inventoried truck.
Participate actively in all training exercises, morning meetings, trade shows and retreats.
Train and mentor apprentices to ensure quick, accurate repairs and installations.
Be accurate and timely with invoices, time cards, curbside feedback and option sheets.

Desired Skills and Experience for Plumbing Service Technician (Drain Specific)

Knowledge of local HVAC codes and the ability to make on-the-job applications.
Continued education and training to obtain NATE certification if desired.
Minimum 2 years of applicable experience.
Valid Driver's license with a safe driving record.
Excellent customer service and communication skills.
Professional appearance, strong work ethic, and great attitude.
Highly organized with exceptional follow-through abilities.
High integrity with advanced social skills and the ability to make solid connections.
Strong desire to be a better technician tomorrow than you are today.
Competitive individual contributor who also loves to win as a team.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Copeland by visiting our website, Home - AC Repair Nashville and Brentwood TN | Copeland & Son Services

Equal Opportunity Employer

Pay: Up to $150,000.00 per year

Schedule: