Benefits:

401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off

Job Title: General Manager of Operations
Company: Tew & Taylor
Location: St. Petersburg, FL or Palm Beach, FL
Job Type: Full-Time

About Us

Tew & Taylor is a leading provider of building code inspection, permitting, and plan review services. We work with municipalities, developers, and contractors to ensure compliance with local, state, and national building codes. Our team is dedicated to delivering efficient, high-quality services that support safe and sustainable construction.

What we are asking you to achieve in year one:

Increase the company’s revenue by executing on the work that we have already been contracted to complete

Ensure high quality work output for all our services

Manage a team of 25+ people and 4 offices across Florida

Ensure employees are fully engaged and utilized

Bring institutional level construction management experience and best practices to our team

Assist the owners of the business with their sales and marketing efforts

Position Overview

We are seeking an experienced and results-driven General Manager of Operations to lead and oversee our inspection, permitting, and plan review services. The General Manager will be responsible for optimizing operations, improving efficiency, managing teams, and ensuring compliance with industry standards. This role requires strong leadership, strategic thinking, attention to detail, and operational expertise to drive growth and enhance service delivery. The role would report directly to the owners of the business.

Key Responsibilities

Operational Leadership: Oversee daily operations for inspection, permitting, and plan review services to ensure efficiency, quality, and compliance with regulatory requirements.
Strategic Planning: Develop and implement business strategies to enhance operational performance and support company growth.
Process Improvement: Identify opportunities to streamline workflows, enhance service delivery, and improve customer satisfaction.
Team Management: Lead, mentor, and develop a team of inspectors, plan reviewers, and administrative staff, fostering a culture of accountability and excellence.
Client Relations: Maintain strong relationships with municipalities, developers, and contractors to ensure seamless service delivery and customer satisfaction.
Compliance & Regulations: Ensure all operations adhere to local, state, and federal building codes and permitting regulations.
Financial Oversight: Develop and manage budgets, monitor financial performance, and implement cost-effective solutions to maximize profitability.
Technology Integration: Leverage software and digital tools to enhance efficiency in inspections, plan review, and permitting processes.
Reporting & Analysis: Monitor key performance indicators (KPIs), and provide insights to senior leadership.

Qualifications & Experience

Minimum of 10 years of experience in construction, preferably with exposure to building code inspections, permitting, and plan review.
Strong knowledge of building codes.
Proven leadership experience with the ability to manage cross-functional teams.
Excellent problem-solving, decision-making, and communication skills.
Proficiency in project management, budgeting, and financial analysis.
Familiarity with permitting and inspection software is a plus.

What We Offer

$185,000 - $220,000 base salary depending on experience.
Performance based bonus that will be tied directly to measurable revenue and profitability goals.
Comprehensive benefits package, including health, dental, PTO and retirement plans.
Opportunities for professional development and career growth.
A dynamic and collaborative work environment.

TEW & TAYLOR

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General Manager of Operations