Description:

Are you a visionary leader with a passion for hospitality and a knack for innovation? Presidian Hospitality is currently accepting applications for the role of General Manager at a Sheraton property in the Dallas market. In the role of General Manager, you will be responsible for leading the team at the property to deliver positive experiences for our guests and associates as well as superior financial performance. If you are ready to make your mark in the heart of Dallas, steer a dynamic team, and shape the future of hospitality, we invite you to embark on this exciting journey with us. The ideal candidate for this role will possess both Marriott and Lightspeed experience, in addition to the qualifications noted below.

Requirements:

Leadership & Management:

Provide visionary leadership to all hotel staff, fostering a culture of excellence, trust, and teamwork.
Ensure all team members are aligned with the hotel's mission and vision, promoting culture through a balance of soft and hard skills.

Operational Excellence:

Oversee daily hotel operations, including sales, finance, front desk, housekeeping, food and beverage, maintenance, and guest services.
Ensure compliance with all local, state, and federal regulations and company policies.
Maintain high standards of quality, service, and cleanliness throughout the property.

Financial Performance:

Develop and manage the hotel’s budget, including forecasting and financial planning.
Work with the Revenue management team to implement strategies to maximize revenue and achieve financial targets.
Analyze financial performance and take corrective actions as necessary.

Guest Experience:

Ensure exceptional guest service and satisfaction by addressing guest needs and resolving issues promptly.
Implement and monitor guest feedback mechanisms to continuously improve service delivery.

Team Development:

Work with the HR team to recruit, train, and develop a high-performing team, ensuring ongoing professional growth and development.
Conduct regular performance evaluations and provide feedback and coaching to team members.

Sales & Marketing:

Work with the Sales team to develop and implement effective sales and marketing strategies to attract and retain guests.
Build and maintain relationships with key business partners, travel agents, and corporate clients.

Community Engagement:

Represent the hotel in the local community, building strong relationships with local businesses and organizations.
Participate in community events and initiatives to enhance the hotel’s reputation and visibility.

Qualifications:

· Bachelor’s degree in hospitality management, business administration, or a related field; MBA or advanced degree preferred.· Minimum of 5-7 years of progressive hotel management experience, with at least 3 years in a senior leadership role.

Strong financial acumen and experience managing budgets and economic performance.
Excellent leadership, communication, and interpersonal skills.
Proven ability to drive guest satisfaction and operational excellence.
Strong problem-solving skills and the ability to make sound decisions under pressure.
Familiarity with hotel management software and systems.

Physical Requirements:

Ability to work flexible hours, including nights, weekends, and holidays.
Ability to stand, walk, and move around the hotel for extended periods.
Strong financial acumen and experience managing budgets and e performance.
Bachelor’s degree in hospitality management, business administration, or a related field; MBA or a preferred.
Minimum of 5-7 years of progressive hotel management experience, with at least 3 years in a senior leadership role.

Benefits:

Competitive salary and performance-based incentives.
Comprehensive health, dental, and vision insurance.
Retirement plan with company match after 1 Year.
Paid time off and holidays after 1 Year.
Employee discounts on hotel stays and amenities.

Sheraton Hotel, Dallas, Texas

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General Manager - Sheraton Dallas, Texas