Role and Responsibilities

General Manager is responsible for developing and executing strategy to meet operating and financial goals.  Leads the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations. This position is responsible for overseeing, managing, and performing the daily operations of the entire property, foodservice operations, beverage operations, vending, and third-party retail operations, operations budget, and to maintain the food quality standards, tablescaping aesthetics, culinary excellence, professional standards, and exceptional service standards set forth by RS3 and onsite client.

Core Job Duties/Responsibilities:

Leadership
Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
Ensure food services appropriately connect to the Executional Framework.
Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
Reward and recognize employees. Ensure safety and sanitation standards in all operations.
Client Relationship
Develop and maintain effective client and customer rapport for mutually beneficial business relationship.
Demonstrate excellent customer service using RS3’s standard model.
Identify client needs and effectively communicate operational progress.
Financial Performance
Adopt RS3 process and systems.
Build revenue and manage budget, including cost controls with regard to food, beverage and labor.
Ensure the completion and maintenance of P&L statements.
Achieve food and labor targets. Manage resources to ensure quality and cost control within budgetary guidelines.
Productivity
Implement and maintain RS3 agenda for both labor and food initiatives.
Create value through efficient operations, appropriate cost controls and profit management.
Full compliance with Operational Excellence fundamentals, including food and labor.
Direct and oversee operations related to production, distribution and food service.
Compliance
Maintain a safe and healthy environment for clients, customers and employees.
Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Essential responsibilities

Develop and implement plans under the direction of a GM
Responsible for financials of a P&L/HR functions
Maintain guest and client satisfaction
Schedule, train & develops his/her team
Interact with our customers and clients on a daily basis
Assume GM’s responsibilities and authority in his/her absence
Perform other related duties, tasks, and responsibilities as assigned

Additional Position Duties/Responsibilities:

Assist in unit forecasting and unit accounting
Identify mistakes in preparation and service of food
Implement improved quality control procedures
Plan and develop menus

QUALIFICATIONS/SKILLS:

Required:

Minimum 10 years of progressive food and beverage experience
Excellent Microsoft office skills
Must be able to communicate clearly and effectively written and oral
Required to lift and carry items up to 45 pounds on a regular basis
Must be able to exert well-paced mobility to maneuver quickly among different areas of the facility
Hours may be extended or irregular to include nights, weekends and holidays

OTHER REQUIRMENTS:

Must have a fast paced can-do attitude with quick mobility
Hours may be extended or irregular to include nights, weekends and holidays.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Application Question(s):

I have venue management experience in sports and entertainment for food service.

Shift availability:

Night Shift (Required)

Ability to Relocate:

Frisco, TX 75034: Relocate before starting work (Required)

Work Location: In person

Ryan Sanders Sports Services

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General Manager