About uS

Job Title: Director of Operations

Location: Greater Austin Area

Are you a seasoned leader with a heart for helping others? Do you crave the opportunity to run a business autonomously while making a meaningful impact on people’s lives? Refined Hair, the leading non-surgical hair restoration studio in the Greater Austin Area, is looking for a dynamic and compassionate Director of Operations to join our team.

At Refined Hair, we are passionate about transforming lives by offering the best non-surgical hair replacement solutions available. Our small but dedicated team is committed to providing an exceptional experience for our clients who suffer from hair loss. As our Director of Operations, you’ll be at the helm, steering our studio towards continued success and growth.

Why This Role is a Fantastic Opportunity:

Autonomy & Leadership: You’ll have the unique chance to run a business with significant autonomy. This role offers a rare blend of independence and the ability to shape the future of our studio.
Growth Potential: With our current Director of Operations retiring, there is tremendous room for growth. You’ll have the chance to build on a strong foundation and lead our business into an exciting future.
Meaningful Impact: This is more than just a job. You’ll be helping people regain their confidence and improve their quality of life, making a real difference every day.

What You’ll Do:

Operational Management: Oversee the day-to-day operations of the studio, ensuring everything runs smoothly and efficiently. From managing inventory to keeping detailed records, you’ll handle it all with grace and precision.
Client Relationships: Build and maintain strong connections with our clients. You’ll guide them through consultations, offering compassionate support and expert solutions tailored to their needs.
Team Leadership: Lead our small but mighty team with inspiration and care. You’ll foster a positive, collaborative environment where everyone thrives. From conducting evaluations to setting goals, your leadership will be the key to our continued success.

Who We’re Looking For:

Experienced Leader: With at least 10 years of leadership experience, preferably in a small team environment, you know how to manage and motivate people.
Strategic Thinker: You have strong decision-making skills and can analyze data to drive smart business decisions.
Excellent Communicator: Your interpersonal skills are top-notch, enabling you to build trust with both clients and team members.
Passionate Professional: You’re driven by a desire to help others and take pride in your work.

Why You’ll Love Working With Us:

Competitive Compensation: We believe in rewarding our team well for their hard work and dedication. Exact compensation will be discussed during the interview.
Positive Work Environment: We offer a fun, supportive atmosphere where you can do meaningful work and feel valued every day.
Opportunity for Growth: As we continue to expand, you’ll have the chance to grow with us, both personally, financially, and professionally.

If you’re a dynamic leader with a passion for making a difference and are ready to take your career to the next level, we want to hear from you. Apply today to join our extraordinary team at Refined Hair.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off

Schedule:

Weekends as needed

Ability to Commute:

Austin, TX 78759 (Required)

Ability to Relocate:

Austin, TX 78759: Relocate before starting work (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Refined Hair

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Director of Operations