Are you driven, hardworking, and committed to integrity? Join our team as a Client Relations Trainee and become part of a company dedicated to helping our clients grow by enhancing their customer base and expanding their product and service reach across Austin. With extensive expertise in the telecommunications industry and a forward-thinking approach to market trends, we have refined our sales strategies to achieve lasting success for our clients.

Our success is built on the partnerships and relationships we cultivate with our clients. We are committed to delivering an exceptional experience while fostering a fun and positive environment for our team. As a Client Relations Trainee, you’ll develop the skills to build meaningful customer relationships, collaborate effectively with your team, and promote our clients’ newest products with confidence. Through hands-on product demonstrations, you’ll engage customers, showcase our clients’ offerings, and drive sales that exceed business goals.

We’re proud to offer continuous growth opportunities and maintain a vibrant, energetic work environment for our team members at every level. If you have strong communication skills and a passion for raising the bar in customer engagement and sales, we want to hear from you!

Responsibilities of the Client Relations Trainee:

Engage customers by presenting and demonstrating client products and services
Respond to client inquiries promptly, professionally, and with sensitivity
Build connections with customers through active listening, honest communication, and a genuine effort to meet their needs
Understand and address each customer’s unique situation, offering tailored solutions that provide real value
Assist customers with questions or concerns about products, services, or pricing
Collaborate with the Client Relations Trainee team to master product knowledge, ensuring professional and effective representation of our clients
Maintain accurate records in the CRM, including activity logs and sales pipelines
Foster a positive team atmosphere and contribute to a dynamic, supportive work environment

Client Relations Trainee Qualifications:

High school diploma or GED required
Previous experience in sales or customer support is a plus
Excellent communication skills, with the ability to actively listen, engage, and address customer needs effectively
Strong problem-solving skills and the ability to manage tasks, prioritize, and resolve issues in real-time
Demonstrated professionalism, respect, and transparency in all interactions.
Reliable transportation is required

Job Type: Full-time

Pay: $63,565.00 - $69,827.00 per year

Benefits:

On-the-job training
Professional development assistance

Shift:

Day shift

Ability to Relocate:

Austin, TX: Relocate before starting work (Required)

Work Location: In person

N&S Wireless Services

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Client Relations Trainee