Description:

As the General Manager, you will be responsible for the overall success of the hotel. You will plan and supervise the activities of a diverse workforce to ensure the smooth and profitable running of the business. You will plan short-term, long-term, and day-to-day operations of your property. Your daily activities may involve conflict resolution, guiding your team to reach new goals, and providing necessary business reports to the corporate office. You will have the full backing of your corporate team just a phone call or email away!

This position may require flexible scheduling availability.

Requirements:

Job Requirements:

Ensure that departments achieve or exceed guest's service expectations
Meet or exceed budgeted profit and margin for the hotel
Accurately forecast revenue/cost problems and manages the timing of discretionary expenditures to utilize cash flow
Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
Ensure hotel staff is trained in financial control procedures for cash, vouchers, inventories, and receivables and that these procedures are regularly followed
Identifies major revenue and expense opportunities and possible problems
Assist team leaders in meeting and exceeding AOS goals
Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share Actively sell through sales calls, property tours, etc.
Periodically inspect rooms, building exterior, parking lot, etc.
Manage human resources functions including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions

Job Qualifications:

Knowledge of the principal competition for each market segment
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member of the Month, Quarter, and Year recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Inn of Naples, Tapestry Collection by Hilton

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General Manager