Together, we keep everyday life moving to build a better tomorrow.

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well:

$3000 SIGN ON Bonus!
Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
401k program with 6% company match
Personal time off and company-paid holidays
Opportunities for career growth and competitive salary commensurate with experience
Paid training
Boot allowance
Company mentoring program
Tuition reimbursement for job-related continued education
Referral Program
You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Purpose of the position

To perform service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at assigned Hiab locations in line with Manager’s instructions. Responsible for contributing to productive customer relationships as well as following Best Practice in all administrative and technical activities.

Main tasks and responsibilities

Technical and product knowledge

Staying up to date with technical developments as shown in internal service bulletins and following technical courses when instructed by District Service Manager applicable to equipment
Staying up to date with technical specifications of relevant equipment

Managing the customer

Respond to Customer in a way instructed by the District Service Manager to maximize customer satisfaction
Follow Hiab Customer Satisfaction Guidelines

Risk management

Protect self and others
Follow applicable safety rules, agreed working practices and environmental requirements
Alert District Service Manager if equipment safety is jeopardized due to any reason
Respect and protect Hiab and third party's property (tools, vehicles, facilities, equipment) and business activities

Service process

Inspect, troubleshoot, report, plan and then conduct service or repair as instructed by District Service Manager
Submit regular reports in the format specified by District Service Manager
Keep adequate records and maintain documentation in line with agreed standards

Commercial Awareness and Cost Effectiveness

Plan and manage personal time and resources for maximum benefit of Hiab and the customer
Make judgements about the most cost effective and efficient approach to providing service
Maintain documentation to ensure accurate invoicing to the customer
Manage and protect the security and traceability of spare parts

New business opportunities

Recognize sales opportunities and communicate to District Service Manager

Continuous Improvement

Provide feedback to District Service Manager to support continuous quality improvement
Participate in innovative thinking about ways to improve service efficiency
Coach/tutor junior colleagues and trainees as necessary
Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System
And other duties, as assigned.

Accountabilities:

Ability to pass a Non-DOT physical
Mobile, adaptable and able to work in variable physical site conditions
Qualification from higher vocational school (below Graduate/BSc level) in at least one of the following: mechanical engineering, hydraulics, electrics and electronics or equivalent due to experience
Working technical knowledge related to all HIAB product lines e.g. Mechanicals, Hydraulics, Electrics, Electronics as required
Working knowledge of diesel engines and hydraulic drive systems
Fluent in local language and working knowledge of English, spoken and written
Operators licenses for all equipment used in line with local requirements
Maintain records in compliance with terms and conditions of agreements
Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions
Understand, monitor and comply with all Safety and Environmental requirements
Own tools required

What you’ll need to succeed

Education:

Minimal High School diploma/GED required
Technical or Secondary College preferred

Working experience:

3+ years of mechanical, hydraulic, or electrical operations preferred

Skills and competencies:

Customer-oriented
Able to cope with stressful situations
Appropriate diagnostic and troubleshooting skills
Acts responsibly in the light of prevailing circumstances
Good hands-on skills as required for relevant mechanical, hydraulic and electronic operations
Able to safely operate equipment for the purpose of conducting tests and repair
Basic computer skills

Personal attributes or qualities:

Finds our company values: caring, reliable and pioneering appealing and he/she can relate to these and how they will affect the responsibilities and accountabilities of the position
High sense of urgency
Service and customer focused
Passionate about driving performance improvements
Process oriented

Interested to join?

If you are excited about this opportunity, please submit your Resume/CV today for consideration!

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.

NOTICE FOR CALIFORNIA RESIDENTS

Effective January 1, 2020, pursuant to the California Consumer Privacy Act of 2018 (as amended, the "CCPA"), if you are a California resident, you may have certain additional rights. Please click on the link for a description of those rights and how California residents may exercise them.

Job Type: Full-time

Pay: $28.00 - $29.70 per hour

Benefits:

401(k)
401(k) 6% Match
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Schedule:

Day shift
Monday to Friday

Supplemental Pay:

Bonus opportunities
Overtime pay
Signing bonus

Experience:

Hydraulics: 1 year (Required)
Equipment repair: 1 year (Required)

License/Certification:

Driver's License (Required)

Ability to Relocate:

Fenton, MO 63026: Relocate before starting work (Required)

Work Location: In person

HIAB USA

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