POSITION TITLE: Maintenance Technician 1

REPORTS TO: Shift Manager

POSITION SUMMARY:

Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.

Continually work towards and support the improvement of engineering and quality customer service to guests, other departments and fellow staffs.

MAINTENANCE TECHNICIAN DUTIES AND RESPONSIBILITIES:

Respond and attend to guest repair requests issued.

Welcome and acknowledge all guests according to company standards, anticipate and address guests.

Understand and operate advanced electrical, plumbing, refrigeration, and other systems.

Communicate with different types of people to comprehend what they want and to provide them with information and assistance.

Check for new maintenance requests from the Shift Manager and update remarks once the task is completed.

Update the maintenance work order form / Job card and file them.

Ability to interpret readings from meters & gauges and other measuring units.

Ability to prioritize and organize work assignments.

Ability to work under pressure situations and exercise good judgements.

Ability to focus attention on details, speed and accuracy.

Ability to maintain confidentiality of hotel guests and pertinent hotel information.

Ability to ensure security of guest room access and hotel property.

Ability to read and understand test equipment, measuring devices, and safety manuals.

Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.

Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.

Program TV's and perform general housekeeping and engineering-related inventory duties.

Test, troubleshoot and perform basic repair on all types of equipment.

To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.

To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.

To be available for any emergencies and act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.

To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems.

Carry out specific oral and written instructions.

Maintain maintenance inventory and requisition parts and supplies as needed.

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Maintains the hotel facility and related equipment in a safe and efficient manner.

Train and instruct other members of the staff through sharing of knowledge and skills.

Performs other duties as assigned by Shift Manager.

PREREQUISITES:

To be able to work in a neat and efficient manner, keeping work areas clean and well organized. Must be able to pass Criminal Background and drug test. Must have clean driving record with no moving violations and have ability to drive standard shift vehicle. Must have ability to multi-task in busy environment and adheres to hotel the Standard Operating Procedures.

EDUCATION:

High School

EXPERIENCE:

Minimum 1 to 2 years experience in a similar role with a good understanding of English, both written and oral.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

Flexible schedule

Schedule:

10 hour shift
8 hour shift
Holidays
On call
Weekends as needed

Education:

High school or equivalent (Required)

Experience:

Maintenance: 2 years (Required)

Work Location: In person

Casas de Suenos Old Town Historic Inn

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Hotel Maintainence Technician 1