Are you ready to take the next step in your career and lead a dynamic team in delivering exceptional service? We're seeking a highly skilled and motivated Senior Service Manager to join our team and make a significant impact on our organization's success.

Key Responsibilities:

Financial Management: Assist in developing and managing service budgets, ensuring optimal allocation of resources for maintenance and repair projects.
Contract Management: Negotiate and execute service contracts, ensuring the highest quality of service delivery.
Vendor and Contractor Oversight: Manage vendor contracts and schedules, ensuring work completion meets our rigorous standards.
Quality Assurance: Conduct inspections to uphold our commitment to excellence in community maintenance and safety.
Strategic Planning: Collaborate with leadership to identify revenue opportunities and cost-saving initiatives.
Team Development: Recruit, train, and develop staff to maximize their potential and ensure top-notch service delivery.
Performance Management: Supervise staff, conduct performance reviews, and address any performance issues promptly.
Safety Compliance: Develop and maintain emergency procedures and ensure adherence to safety regulations.

Performance Requirements

Business Acumen: Demonstrated understanding of business concepts and strategic decision-making.
Leadership Skills: Ability to motivate and lead a team towards achieving goals.
Communication: Exceptional written and verbal communication skills.
Problem-Solving: Proven ability to identify issues and propose innovative solutions.
Technical Proficiency: Skilled in using software tools for data analysis and reporting.

Skills, Experience, and Education:

High school diploma or equivalent.
Minimum 6 years of experience as a Service Manager in multifamily maintenance.
Relevant certifications (EPA, HVAC, CPO, MPO, CAMT).
Knowledge of OSHA safety regulations.
Strong customer service and management skills.
Flexibility to work evenings, weekends, and holidays as needed.

Join us in creating vibrant communities residents feel proud to call home. Apply now and become a valued member of our team!

Billingsley Property Services Ii Inc

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