ITC Service Group is a 22-year old, wholly owned, AFL Company. AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe.

ITC technicians take pride in their work, enjoy new technology, and consistently deliver the best in customer service. This long-term opportunity offers a minimum of four weeks of paid training to industry newcomers, competitive pay, and great benefits which include medical, dental and visions insurance, as well as generous PTO, paid holidays and matching 401K.

If you are looking for an opportunity to enter the telecom industry and learn from the best, apply now to join our team today!

Job Overview:
The Fiber Installation Technician (Cable Installer)works both inside and outside the home and is responsible for the installation and complete customer experience of our client’s Broadband integrated digital TV, high speed Internet and voice services.

Job Requirements:

- Valid state driver’s license and non-negligent driving record
- Pass a pre-employment background check and drug/alcohol screen
- Safety restriction weight limit of 275 pounds
- Commitment to providing efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone
- Ability to work well with others to achieve common goals and to foster a cooperative climate
- Ability to work independently in the field with little supervision
- Ability to lift and move
- Comfortable working within attics and placing wiring between walls
- Ability to visually perceive differences in colors
- Ability to perform job activities outdoors in different weather conditions
- Willing to work 4 days / 10 hours per day

Once you are fully trained, you will be able to complete the following types of service tickets:

New Service Orders:

Connecting fiber optic jumpers and drops
Splicing of fiber drop connectors
Installation of ONT and power supplies
Installations may require running or reusing COAX or CAT5 wiring
Verification of service

Internet Service:

Installation of Internet hubs and routers
Configuration of customer-owned computers
Educating customer about Internet access
Verification of service

Video Service

Installations include running COAX cable to TV Boxes
Running CAT5E cable from routers to network interface modules
Taking DB loss readings at all splitter points and terminated ends
Initializing set up box for activation on fiber network
Programming of remote controls
Educating customer on video products and services

ITC Service Group (“ITC”),isanEqual Opportunity Employer.We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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AFL Telecommunications LLC

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Installer Fiber Technician- TRAINING AVAILABLE