Job reference: 000198

Salary: $80,000 to $90,000 plus Bonuses

Department: Other

Location: TownePlace Suites Fort Myers Estero (23161 Via Coconut Point, Estero, FL 33928)

Division: Essex Hotel Management

Hours Per Week: 40

Job Description

The TownePlace Suites by Marriott - Estero/Fort Myers (Via Coconut Pt), managed by Essex Hotel Management, is currently seeking a DRIVEN General Manager.

The General Manager will be responsible for managing all aspects of the hotel, including guest services, housekeeping, maintenance, and food and beverage operations.

Responsibilities:

Oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently
Develop and implement policies and procedures to ensure the highest level of guest satisfaction
Manage and motivate staff to provide exceptional customer service
Monitor and control expenses to ensure profitability
Develop and implement marketing strategies to increase occupancy and revenue
Ensure compliance with all local, state, and federal regulations
Maintain a safe and secure environment for guests and staff
Handle guest complaints and resolve issues in a timely and professional manner
Conduct regular staff meetings to ensure that all employees are informed and up-to-date on hotel policies and procedures

What are we looking for? For nearly three decades, Essex Hotel Management's "solution-driven" approach has resulted in high satisfaction for our team members, partners, owners, and guests. This results from our Team Members staying true to our Vision, Mission, and Values. We look for teammates that are DRIVEN:

Dedicated to finding solutions that work
Responsive to our partners, our team members, and our guests
Integrity defines everything we do by taking ownership of our actions and holding ourselves accountable
Value-Oriented - we value diversity, relationships, and performance
Engaged - we care about the work we do and the people we work with
Nimble - we strive to be flexible and innovative

Essex Hotel Management, LLC is committed to fostering an inclusive and diverse workplace, where equal opportunity is extended to all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Requirements

Bachelor's degree in Hospitality Management or related field
Minimum of 5 years of experience in hotel management
Strong leadership and management skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong problem-solving and decision-making skills
Knowledge of hotel operations, including guest services, housekeeping, maintenance, and food and beverage operations
Proficient in Microsoft Office and hotel management software

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General Manager- TownePlace Suites Fort Myers Estero (23161 Via Coconut Point, Estero, FL 33928)