Join our growing team!

Qualifications

The ideal candidate will possess exceptional guest service acumen, leadership, and organization skills, as well as motivation to drive our stellar team to continued success
Experienced General Manager with P&L responsibilities
Previous experience in a limited-service hotel is required
Strong leadership skills
Excellent communications skills
Able to motivate the team to provide best-in-class customer service

Responsibilities

As the primary strategic business leader of the Hotel, this role is responsible for ensuring all aspects of the operation, including guest and associate satisfaction, financial performance, sales, and revenue generation, are managed effectively to deliver a return on investment to ownership.
As the General Manager, you will lead a team in developing and implementing property-wide strategies. Your role is pivotal in successfully implementing brand service strategy and initiatives. The ultimate objective is consistently meeting or exceeding guest expectations and brand standards, which will significantly impact our operations.
Moreover, as the General Manager, you will play a vital role in building relationships with key customers and members. Your involvement in the sales process is crucial to our success.
As the General Manager, you will ensure the Hotel's sales channels are effectively leveraged. This includes initiating independent and proactive sales activities, when appropriate, to generate demand and drive revenue.
You will hire team members who demonstrate strong functional expertise, creativity, entrepreneurial leadership, and critical thinking to meet the business needs of the operation.
Ensure financial management of the budget
Inspires and motivates the team to achieve operational excellence
Ensure the sales strategy by encouraging effective revenue management practices
Ensure the STR report and use other resources to maintain an awareness of the property’s market position
Review sales goals and strategies to ensure alignment with positioning and pricing
Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year
Ensures capital expenditure funds are being budgeted and deployed effectively and within the program
Ensures staff is accountable for successful performance in a positive manner
Utilizes an “open door” policy
Communicates a clear and consistent message regarding property goals to produce desired results
Fosters associate engagement with providing excellent service
Conducts annual performance reviews with direct reports according to Standard Operating Procedures
Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution, and guest satisfaction
Ensures accurate revenue, expense, and labor forecasts and execution
Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities

Other duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Who We Are

Tudor Hotel Management, LLC is a hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors.

Our company is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Hyatt Place Austin/Arboretum jobs

General Manager