SERVICE MANAGER

Oversee a crew of field service technicians
Conduct weekly meetings to implement/review service procedures and offer on-going training
Implement field & office procedures to advance service department
Identify and provide training opportunities
Communicate/assist/follow-up with field technicians throughout the day
Close out jobs directly with technicians while on site
Ensure proper follow-up for on-going jobs (ordering parts, sending quotes, contacting customers)
Assist dispatcher with scheduling throughout the day
Ensure all jobs are being completed in a timely manner and within budget
Conduct project site visits, as needed
Review and prepare all closed jobs for billing by ensuring all tech notes are detailed and job costs are correct
Assist with weekend/after-hours emergency service calls
Assist in building a positive, healthy team culture

This is a general description and may not include all responsibilities or may be amended as necessary

Job Type: Full-time

Pay: $90,000.00 - $125,000.00 per year

Benefits:

Schedule:

Experience:

Work Location: In person

Confidential HVAC Industry jobs