Are you looking for a job that will challenge your leadership skills while allowing you to make a difference in people’s lives?

Are you an organized and proactive individual with a passion for ensuring the smooth operation of day-to-day business activities?

Do you want to be "THE MAN" to grow a branch!?

If so, you’re in luck! Mr. Electric is looking for an Electrical Service Manager to join our team, so apply today!

Why You Should Join Our Team as a Service Manager

65k annual salary- PLUS weekly, monthly, quarterly & annual bonus can easily push the pay into the 6 figures
401k Company match- Let us help you retire when you want to.
Health- Ask us about the flexible plan we offer.
We Invest in You – If you are a job jumper, don't apply. We are looking to find the right fit and pour into that person for the long haul!
We Help You Achieve Your Goals – We’ll show you how you can control your income growth and reach your personal financial goals.
Birthday and anniversary gifts- because why not?
Advancement opportunity- We are going places and need people to go with us. We will share the Organizational chart with you and you can work for your promotion from day one.
Great Work Culture- One of our codes of value is "Having fun in the process". Where else are you gonna find that?!
6 Paid holidays- Sorry it's not 7, but come on we're not a government job:)
Chrismas week off- We love Christmas! We also believe family time is important; That is more than "word-service", we put our money where our mouth is!
Ongoing training (Leadership, Sales, Products, How to run Business, Customer Service....)- We hate being stagnant! If you are content with being Okay, fine, or average, DON'T APPLY! We are really good and only getting better.
Great Work Culture- One of our codes of value is "Having fun in the process". Where else are you gonna find that?!
Up to 3 weeks of Paid vacation-
Plus the boss is really cool ... ;)

Here are Your Responsibilities as the Electrical Service Manager at Mr. Electric

As a Service Manager, you are a key member of our team. You will be managing a team of Service Professionals (SP) who are the face of Mr. Electric and our service electricians.

Here are the primary responsibilities for this position:

You will hire, train and manage the performance of the Service Professionals to ensure we’re providing excellent customer service, quality of work all while hitting revenue goals.
You will handle escalated customer issues that cannot be resolved by a Customer Service Representative or Service professionals
You will identify areas of improvement within the SP team to improve efficiency and customer satisfaction.
You will provide ongoing field support to Team Leads and SPs.
You will be the "go-to" person for all things field operations

Here’s How We Measure Success

Top-Notch Customer Satisfaction – You will be responsible for ensuring a high level of customer satisfaction by training SPs to deliver an amazing customer experience.
Efficiency – By utilizing operational metrics, you will be evaluating your team and implementing any improvements to enhance the efficiency of the SP team.
Gross Profit – By increasing sales and decreasing cost per job, you will grow the success of your branch.

How to Know If You Are a Good Fit

As a Mr. Electric Service Manager,

You focus on the positive and enjoy being around upbeat people.
You keep your promises to the customer and the team.
You are detail-oriented in your work, when communicating with customers, and developing the skills of our team.
You are professional by nature, and it shows up in everything you do.
You are comfortable with data entry and using technology.
You enjoy meeting new people and building new relationships.
You welcome feedback and are always looking to sharpen your skills.
You have a strong attendance record.

Job Requirements

The following are the minimum requirements for the Electrical Service Manager position.

3+ years of service experience in any trade with 5 work references preferred

5+ years of Management experience with 5 work references preferred

Strong organizational, project management, and problem-solving skills
Strong written and verbal communication skills
Willingness to take classes in leadership and business management.

If you are ready to take the next step in your career as a Service Manager, and want to join a team where you are valued and can excel, APPLY TODAY!

Chat to Apply

Job Type: Full-time

Pay: $65,000.00 - $106,000.00 per year

Benefits:

401(k) matching
Health insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement

Day range:

Monday to Friday

Shift:

8 hour shift

Ability to Relocate:

Oklahoma City, OK: Relocate before starting work (Required)

Work Location: In person

Mr. Electric of Tulsa and Oklahoma City jobs

Service Manager