Service Manager

The Blue Collar Recruiter • Full-time • Lawton, Oklahoma, United States • $75k - $140k / year • 2d ago

Job Title: Service Manager – Residential HVAC/Plumbing

Location: Lawton, OK

Employment Type: Full-Time

Are you a dynamic leader with a passion for driving growth, delivering excellent customer experiences, and building high-performing teams? Join our thriving residential HVAC and plumbing company as a Service Manager and make a meaningful impact on our success!

Key Responsibilities:

Team Leadership: Build, develop, and mentor a team of technicians and support staff to achieve operational excellence.

Sales Growth: Leverage your track record to drive team sales and implement strategies to maximize revenue.

Customer Engagement: Handle inquiries professionally, ensuring outstanding service and satisfaction.

Operational Oversight: Oversee daily operations, ensuring seamless scheduling, dispatch, and service delivery.

Technical Expertise: Utilize your quasi-technical experience to provide guidance and support for team members in the field.

Data Management: Proficiently use tools like Microsoft Office, Google Sheets, and ServiceTitan to analyze performance metrics, streamline processes, and manage workflow.

Problem Solving: Quickly identify and resolve operational challenges to maintain efficiency and quality.

Qualifications:

Proven experience in a leadership role within the HVAC or plumbing industry.

Demonstrated ability to grow sales and lead high-performing teams.

Strong customer service and interpersonal skills with the ability to handle inquiries effectively.

Proficiency in software platforms like Microsoft Office, Google Sheets, and ServiceTitan.

Excellent communication and organizational skills.

A proactive, solutions-driven mindset with a focus on continuous improvement.

What We Offer:

Competitive salary and performance-based incentives.

Opportunities for professional growth and advancement.

A supportive, team-oriented work environment.

Comprehensive benefits package, including healthcare and retirement plans.

Apply Today!

If you’re ready to bring your leadership and expertise to a company that values excellence, innovation, and customer satisfaction, we want to hear from you!

Join us in creating a workplace where success thrives.