The Service Technician is responsible for diagnosing and repairing a variety of HVAC and refrigeration systems while maintaining a superior level of customer service to our customers.
Essential Functions: include, but are not limited to:
- Quoting system replacements as well as repair and maintenance prices
- Electronically recording labor, parts, etc. for work orders
- Maintain cleanliness and organization of company vehicle and company provided tools
- Responsible for maintaining truck stock
- Assist in the training of helpers/apprentices
- Maintenance of heating, ventilation, air conditioning, and refrigeration units.
- Diagnose system issues
- Communicate with customers as well as with office staff
- Collect payments from customers and turn in to Accounts Receivable
- Being part of the on-call rotation (7 days on call – including weekends)
- Ordering correct parts and materials for jobs
- Accurate timecard keeping
- Working out of town as needed
- Other duties as assigned by manager
Supervisory Responsibilities:No direct supervisory responsibilities
Essential Qualification:
Education/Certification:
- High School Diploma/ GED/ or relevant work experience
Required Knowledge:
- Maintenance of HVAC units, Commercial refrigeration a plus
Experience Required:
- Maintenance of HVAC units
Skill and Ability:
- Expert level of verbal and written communication and interpersonal skills
- Ability to read, write, speak, and understand English fluently
- Ability to work in a fast-paced environment
- Ability to work in a team environment
- Ability to use significant independent judgment
- Excellent time management skills
- Proficient in Microsoft Office Products
Physical Demands/Work Environment:
CLIMBING:
- Including ladders, scaffolding, ramps, poles, etc.
BALANCING:
- May involve walking, standing, and/or crouching on narrow, slippery or moving surfaces.
- STOOPING: Bending downward and forward at the waist. Requires full use of lower extremities and back muscles.
KNEELING:
- Resting on knee or knees.
CROUCHING:
- Bending downward and forward at the leg and spine.
- CRAWLING: Moving on hands and knees or hands and feet.
REACHING:
- Extending hand (s) and arm (s) in any direction.
STANDING:
- For extended time periods.
WALKING:
- WALKING: Especially for long distances.
PUSHING:
- Using upper body to press against something with steady force.
PULLING:
- Using upper body to draw, drag, haul, or tug objects.
LIFTING:
- Use of upper body and back muscles to lift objects.
FINGER DEXTERITY:
- Using primarily just the fingers to make small movements such as typing
TALKING:
- Especially where one must frequently convey detailed or important instructions accurately and/or quickly
HEARING:
- Requiring fine hearing abilities to understand speech
REPETITIVE MOTIONS:
- Movements frequently and regularly required using the wrists, hands, and fingers
PHYSICAL STRENGTH:
STANDING:
- For extended time periods.
FEELING:
- Perceiving sensual characteristics of objects including size, shape, texture, temperature, etc. through touch.
TALKING:
- Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly
HEARING:
- Requiring fine, acute hearing abilities. Able to make fine discriminations in sound such as are required in adjusting machinery.
REPETITIVE MOTIONS:
- Movements frequently and regularly required using the wrists, hands, and fingers.
VISUAL ABILITIES:
- Fine visual acuity with the ability to inspect closely or to assemble small parts; color vision; or depth perception and/or field of vision.
PHYSICAL STRENGTH:
- Moderate work; exerts up to 75lbs. force frequently and up to 100lbs occasionally
Working Conditions (The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
- Must work under hazardous conditions including high places, chemical exposures, electrical current, blood exposure, and moving machinery.
- Can work both inside and outside. Subject to weather.
- Ability to operate in an open work area with moderate everyday noise.
- Ability to remain in work area beyond normal working hours.
Reasoning Ability:
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Mathematics Ability:
- Ability to calculate figures and amounts such as discounts, interest, and commissions, proportions, percentages, area, circumferences, and volume.
Language Ability
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
At Green Air, our employees and their families are our most important asset. We can't operate without our team, and that's why we provide a comprehensive package of flexible and affordable benefits. On top of a paycheck, benefits offer you peace of mind and help you care for yourself and your family.
Medical
Health Savings Account
Dental
Vision
Company paid life insurance
Voluntary life insurance
401K and company match
Paid time off
Paid holidays
Opportunities for career growth, training, and development
We would love for you to join our team!
It is the policy of Green Air, Inc. to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.
Green Air, Inc. requires a pre-employment background and drug screening.
